Property was great. Rooms a bit basic but very comfortable. Staff were lovely - particularly Wonda

When you arrive they take €200. When you settle the bill they don’t deduct the €200 they took from the bill. They retain that and say they will return that on 1-3 days. For people who are budgeting their foreign currency and potentially need that €200 to pay a taxi back to the airport or similar they might not have the spare cash to afford not getting this €200 euros back on leaving. I’ve never seen this in all my days or holiday travels and I think it’s wrong.

Beautiful setting with lovely gardens and a charming 19th-century manor — a great place to relax. The pool area is clean and well-equipped. Breakfast was very good with a nice variety, overlooking beautiful pool area and the location of the villa is excellent.

Food and drink service would be a great addition to the pool area. Also staff could be more helpful with tips and information, such as bike rentals and use of the tennis courts. Rooms could be improved, especially soundproofing, as noise carries between them. The gym area would also be improved. With a bit more focus on guest experience, this unique place could become truly unforgettable.

We liked everything except for the connecting doors. Wonderful staff, clean, cosy and stylish hotel. Super wide bed, comfortable mattress, rich and diverse breakfast.

Unfortunately our room had two connecting doors (and plus one entrance of course :)) that were not blocking any sounds, felt like we were sharing the same room with two other couples nextdoor.

The park is incredible, the building was so full of history and antiques. The staff were very friendly and they fulfilled every request that we had.

The location is stunning and the staff is very friendly. Breakfast next to the pool was excellent. The pool is clean and refreshing and it is convenient to have a pool bar. Our room had a comfortable bed and was very clean. The sheets and towels were changed daily. It is a perfect place to relax and explore.

The restaurant in the evening was not open but there were many other restaurants nearby.

The property was very nice. We really liked the historic Tuscan villa feel and the size of the property and amenities. The breakfast was excellent in a very comfortable setting and very large selection of delicious food. The location of the property was very good, right near lots of restaurants and right across from the beach. The hotel was associated with two very nice beach clubs. One of the concierge (Male) was very helpful in arranging dinner reservations and beach club reservations.

There was one concierge (Female) who was not very helpful. On our first evening we asked for dining suggestions and she just said everything was booked. On our last morning, we went to her to arrange a taxi to the train station (10 minutes away by car). We were prepared to leave very early, but she convinced us there was no need and she would arrange a taxi to come close to our train time. The taxi never came and she was not very helpful remedying. We missed our train and had to wait 2.5 hours at the train station for the next train.

The breakfast buffet in front of the pool was incredible. Everyone on the staff was absolutely wonderful - helpful and accommodating beyond the usual standard. It was the best pet friendly place we have ever been to. We had our dog (a flat coated retriever) with us. Everyone loved her.

Calm and nice. Beautiful location, very good breakfast at pool side.. we felt very well..

Maybe the only thing is that to find places to go out and have dinner you need a car.

A beautiful comfortable hotel in great location. Staff were very friendly and helpful. This is the second time in the hotel. The first 8 years ago with children, this time just my Wife and I for our anniversary. The hotel is great for both couples and families, having the main building and also the outbuildings, which ae ideal for families. It has a lovely pool, but also a 2 minute walk to the beach clubs.

Nothing! Met our expectations fully.

Good selection, fresh food but very expensive extras such as fried eggs.

The floors weren't always vacummed so a bit better cleaning would be great.