Service staff were pleasant and helpful. Room service was faster than service in the restaurant. Breakfast menu choices are limited - no buffet breakfast and only one set dish covered in the price. But plenty of options on the menu. Food was good.

Location was unexpected and not what was expected because there were too many steps to climb within the facility to go for meals etc. People with knee problems may not be able to navigate. This should be mentioned in the Booking.com description of the property.

Great views and good location with easy access to Corong Corong beach and a short 5 min ride into town or Maremegmeg beach in opposite direct. Lovely pool and dining area with amazing views.

Bit of a steep hike up the hill, even to breakfast and back to room was a fair few stairs. I know you want views you get stairs. Walked up from main road a few times as there was no house transport available. It wasn't clear to me if we can request transport up the hill anytime or only when we arrive. Loft villa was nice but couch is more like a spare bed no not comfortable for sitting back or 'lounging'. Felt the house prices for airport transfer at 1500php shared with others was a bit steep given can catch a tricycle for 1/5 the price.

views overlooking the sea, islands and town. The room was spacious, clean and comfortable. Great location. Excellent customer service. Sarifa made us feel like at home, helped us organise breakfast and transportation so that we could go ahead with our planned activities hassle free. organising transportation from and to town was as easy as getting in touch with the front desk on the phone. Everything was very easy and got support throughout our stay. views from the restaurant and the pool are magical and the food was great too. Karuna will be my top recommendation for anyone wanting to visit El Nido. Karuna has been built on a hill and you can see that the property is property maintained and taken care of.

hard to find a bad thing about Karuna.

All the rooms have a beautiful view of the islands. The room is big and love the mix of ethnic and modern touch. Ellen from reception and Ariel who help drive us to the clinic are very genuinely polite and accomodating, same as the kitchen staff and the guy who fixed our aircon and lights. They are super nice and helped us althroughout. The complimentary pick and drop to and from town made our stay really easy, despite the rain.

The aircon has a drip on our first day which got fixed right away. The kitchen and outdoor bathroom lights kept on malfunctioning. The fix was quick but kept on happening. The other reception staff and cleaning staff are not as polite as the others.

Karuna was stunning and I highly recommend watching the sunset from the infinity pool at least one night. Overall you get what you pay for, it is more expensive then other places for a reason. If you're someone who likes to go out into town just note that this resort is on a pretty steep hill so be comfortable doing some walking and after a night out breaking a sweat on your return! If you love to stay on resort property the pool is lovely, food is great, there are affordable spa services and the rooms immerse you in the El Nido jungle feel. I would come back!

The view of the bay from the property is a highlight. The staff are extremely helpful and kind, they did everything they could to assist us and this made our stay our favourite of our trip to the Phillipines. The staff helped us at the drop of a hat, whether we needed a ride out some water to our room they would help within minutes. We also thought the included breakfast was fantastic, we expected a buffet but loved that we were able to select from a menu and the staff would make our breakfast fresh, big win.

The positives outweighed the negatives for our stay. However, some things we noticed were the creaky floorboards (really not a big issue in the scheme of things) and the property being on a very steep hill, this was fixed by the staff using their vehicles to take us up and down the hill whenever we needed.

By far the most professional, friendly, and helpful staff we have came across during our trip. The hotel is beautiful, of the highest quality, and extremely clean. The infinity pool offers a spectacular view of the magical El Nido, accompanied with delicious cocktails. The 1h head, shoulders and back massage was of high quality and at a reasonable price. The bedroom (Premium Studio) felt like home, with modern, yet local/natural decorations. The included breakfast was also very good. An amazing welcome cocktail is included at your arrival. Basically every transfer is covered by the property, including El Nido- Puerto Princesa, at very competitive price, so you might want to check out their fares before booking anything else.

Absolutely nothing.

The people were incredibly kind and helpful. They helped us with everything we needed - private transfer from Puerto Princessa, arranging for private island hopping tours (which were breathtaking and fun), transport to Nacpan Beach with a stop to drop off laundry on the way there and pick up on the way back. We loved the pool. Super easy to ask questions via text on WhatsApp (can also call from room or ask in person). The Joglo was beautiful, very comfortable beds and balcony was so nice. The food and drinks were delicious. We also got spa services that were heaven. Highly recommend staying here. It was a highlight of our girls trip.

Quiet and out of town but you can walk to El Nido town in 20 mins. they also have free shuttle. We loved the location and views and took photos. There is a beach at the bottom of the road and cross the road, but we preferred the hotel pool and used the pool a few times. The room was spacious and clean and we used the balcony for quiet time. There is an outdoor shower and 1 tucked away from view so best of both worlds.

Not for those who want to be in centre of town and walk everywhere. We liked the 20 min walk into town and did it twice and the shuttle took us into town many times over our 7 day stay. Be prepared to use stairs to your bungalow and up to breakfast as it is built on side of steep hill. We liked it but others may not.

Love that the property is sitting atop a hill. Each villa has a great and unobstructed view of the sea and the beautiful sunrise and sunset. The staff is also very friendly and accommodating.

It’s probably not much of a dislike but a slight discomfort on our first night. The management decided to “upgrade” to a villa from my original booking of a studio room and when we requested to get the studio back instead since it’s not even our personalities anyway to live like a king and queen, it took some time convincing them that, the sliding door lock to the balcony was not latching and there was a gecko hiding in one of the posts of the 4-poster bed. But in fairness, we never felt like we were not heard. The staff that was on duty at that time had to rely on the decisions of the upper management who was not on site.