Room with direct ocean view. Room had top-end appointments

They charge for ice.

Very well located, super clean, comfortable bed and friendly staff.

Fasano charges a 5 star price, however; the hotel offers 3 star service. Internet connection is weak, lifts are quite slow and dark, definitely dated lifts. Lack of information at the checking in, they didn’t say about the beach services and rooftop closing time. It ridiculous the hotel charges high prices and breakfast isn’t included. On my arrival I asked for a table at the restaurant and they said the table was available when we got there for dinner for some reason the table wasn’t available anymore. The receptionist said it was a waiting list. They should told us at the first place they were not tables available for that night.

The location was great, right in front of Ipanema beach: the ocean view from the room was breathtaking. The pool area on the rooftop was also very beautiful, with good food, service, and friendly people working there. If you want to go for a trip or sightseeing you have people in the reception that will help you with the best tips, we booked a helicopter tour through the hotel which I highly recommend. Overall a good stay, an absolutely beautiful location, a big room, comfortable bed, very clean room, and some very kind people working there with the best service you could possibly ask for.

Smaller hotel than I expected. Very simple breakfast for the money. Also, the people working there were rude, like they didn't want people to eat there, especially one woman in the reception. Didn't come back after that, you can eat a better breakfast with a more welcoming vibe close by. Furthermore, the gym was very small so do not expect a lot of equipment. Also, a bit of a lack of information about the hotel when checking in, we asked them to show us around and tell us more about the place, but they didn't tell us about the spa or about the beach service, so a few days passed by without knowing about this. Worth the money? To be honest, no, you pay for the oceanfront view mainly, more things should be included for it to be worth it.

I really liked the interior of the hotel and the room with classic design pieces and Brazilian aesthetic. Also the sea/beach view from the room and the terrace are perfect to enjoy the vibe of the city. Impeccable room and laundry service and very friendly and helpful staff.

The breakfast buffet is good but I think could be improved. I personally like a good breakfast a la cart with wide choice when on holiday.

The access to the beach and the pool views. They front desk did their best to be helpful, everyone was very nice and made you feel special. The weight room was great.

The night stands are small (just wood stumps - looks good but impractical). Small room, not a good view. We requested room together with our kids but they originally put us on different floors and you can' access other floors with the elevator. We requested a change and they moved us to the same floor.

Great location, view from the pool deck. friendly staff. comfortable bed.. well appointed room.. lobby Christmas decoration. housekeeping and room service efficient.

Room looked onto an almost derelict building. Though beach view rooms good views. hotel bar shut at midnight.

Great location on Ipanema. Congenial staff who went above and beyond to ensure satisfaction. Our neighbor kept playing very loud music in the middle of the night, and hotel mgmt came twice to resolve. For our inconvenience, hotel offered two complimentary massages. Hotel restaurant had excellent food and service.

The location, the willingness of the staff to take care of everything you could think of , the facilities were delightful Certainly one of the finest hotels I’ve ever stayed in. The service was absolutely spectacular and I thoroughly enjoyed my stay and actually all I wanna do is come back.

location was fabulous, felt safe and the views were exceptional

Check-in was not particularly welcoming (polar opposite to the hotel we had just come from). we were early but in spite of one of our rooms being ready, staff were not happy to let us use it and we ended up only being given access at 4.00 pm (one hour later than it should have been, worst case scenario). Concierge Manager and the roof top bar staff made up made up for what was lacking upon arrival and were extremely friendly and efficient.

We were in room 410 nothing really exciting. Its the most expensive hotel round but the location is excellent. The bed was very comfortable and the black out curtains were great. The pool staff is the best. Jeferson, Wagner, Antonio,Macedo and Lercon the Manager.

We didnt like the breakfast as it was very expensive for what you get. They try and run a 5 star hotel and the staff can be a bit stuffy. We wound up walking to a breakfast place called Gringo Cafe. One of the best breakfast I have ever had.