Lovely large rooms, very comfortable huge bed. Good pillows and cushions. Small table and chair in room. We had a view of the river, our room was upgraded to suit my slight mobility issue, very thoughtful. Portico access to private parking at the back of the hotel, under cover. Room for about 12 cars in two rows, front row may have to move if back row wants to get out but can leave keys at reception for this. Easy to find and good access from main roads. Excellent 24hr room service menu, lots of dishes to choose from. Starters from about 8 euro and main courses for 14.50. Great value if you don't want to go out. Lots of restaurants along the street, both sides of hotel. Bar at hotel, good choice and good value. Town is lovely and only a short walk for shops, cathedral and clock tower. Hotel is clean, some parts recently refurbished, new carpets etc. Smells fresh and staff are excellent. Breakfast also good, Fresh squeezed orange juice, nice coffee, eggs, ham, cheese, pastries etc. Couldn't fault it!

Their own restaurant because of the convenience I suppose but with the room service menu and so may restaurants right next door to choose from it really isn't any issue.

A decent hotel in the perfect location to explore Auxerre. Easy parking. Lots of restaurants nearby. Clean and comfortable bed,Delightful staff couldn’t do enough to help.

For a 4 star hotel the bathroom was very tired with a rubbish shower, bad lighting and in general need of a refit.

We had two rooms in July ‘24. Great location in a very pretty town. A clean and well run hotel. Buffet breakfast very good with eating it outside possible if desired. The hotel worked well for our family and was a good choice. The reception staff are very polite and helpful and our room was bright and clean with a comfortable bed and bedding. Several restaurants within easy walking distance. Suggest reservation if a table is required on the pleasant river bank across the road from the hotel.

The single lane road runs quite close to the outside seating area. The car park is rather tight for a large car.

Easy parking, private, behind the hotel but you need to book. Room - superb, overlooking the river. Comfybed. Location - great location opposite the river and within walking distance of the old town. Auxerre is a very pretty, quaint, mediaeval town, well worth visiting. The hotel is within easy walking distance to various restaurants on the waterfront. We ate at Chez Maxim, a delicious meal, we recommend it. Good breakfast.

Can’t think of anything!!

Location was excellent and very close to the centre, breakfast good with hot and cold food on offer to a high standard. Underground parking was also convenient using hotel de ville public parking 50m away and getting a reduced rate from the hotel.

Room was warm as AC was set at 23 deg. C and would not go lower and as the temperature outside that day was 35+ it was a little warm. Probably a one off so maybe not an issue in future.

Proximity to the river.¹

Some items are abit "tired" e.g. toilet seat did not fit the ceramic. Flush button hang out of the cistern. Bath is not "non slip" and can be dangerous when used as a showe Glas showscreen does mot have bottom sealr so water ends up on bathroom floor. No cloth available to mop it up!

A beautiful property on the quai of the river Yonne. The room was comfortable and the Wi-Fi excellent. The off street parking with EV charging worked very well for us. Staff were lovely.

We paid extra for the river view. I’d save your money unless it’s winter as all we could see was the avenue of trees outside our window!

I liked the location and found it easy to locate the hotel when driving through the town. It is essential to reserve a parking space as the turn into the hotel is sharp and parking in the vicinity is busy and difficult. Comfortable and I enjoyed staying there. Convenient for visiting the old town.

The location by the riverfront walk and close to the centre of the city.

The lobby and restaurant area are worn-out looking and need some spicing up. Also, the view of the river from the rooms is now almost totally obstructed by the trees, but perhaps this can not be corrected.

The staff were very helpful, the location is fantastic, we walked everywhere from the hotel. The hotel overlooks the river and is lovely location with ability to walk on the river promenade which was a bonus. Restaurants were all close by. Above all wonderful staff.

Can't think of anything specific