The view is superb. It is beach front. But public can access the beach (not a problem for me tho). The pool was good. The environment is chill and we got to watch sunset. There's watersports on the beach and horseback riding but you'll have to pay as it is not part of the resort's service. You can take beautiful pics here I guarantee you that. The restaurant was nice. The lobby was nice (to me at least). It is near to outside reastaurant as well (as in walking distance to other restaurants). The room was okay, clean and spacious, the view from my room was nice. The tv and ac works, iron was provided. Everything works for me. There were plenty of parking space. Everything was nice, good and comfy except the bed.

The bed was a major turn off. It is stiff. Please use a mattress topper. It really hurts our body.

Quiet location during our stay with very good swiming pool area and plenty of lounge chairs amongst the trees overlooking the sea. From our room we could see the sea and mountains, even birds and monkeys on the trees below. The hotel staff was nice and friendly and the food at the restaurant good and not expensive.

The location was fantastic. It was nice being in the North of the island. The rooms were lovely and spacious, with amazing views from the balcony. The swimming pool was amazing with different levels of depth going round. The beach is so close and beautiful views. The local night market in Batu Ferringhi is just a short walk from the hotel. It’s on every night from 7pm til Midnight. Best time to get a deal is during the week as it’s quieter whereas the weekend gets very busy and prices for the same item shoot up!

The buffet breakfast had Western and Asian offerings, but I felt it was a little limited and quite expensive. We chose to eat out instead, as outside the hotel were so many places to eat, with amazing food. at a fraction of the price. When residents had finished swimming they tend to just walk through the hotel soaking wet, leaving slippery floors and wet lifts. We could have fallen several times. There was signage saying not to do this but it was blatantly ignored.

The room and pool were fantastic, and my husband and I thoroughly enjoyed our stay. The service provided by all hotel staff was top-notch! We had dinner at the hotel’s café/restaurant, and while the food was delicious, we felt the menu could benefit from more variety and vibrancy. The service provided by the waitstaff was excellent, which greatly contributed to a comfortable and pleasant overall experience.

The breakfast spread was disappointing, with most of the food lacking in taste and served cold. The only items we found enjoyable were the watermelon slices and the porridge. Unfortunately, there were numerous small flies on the fruit, which was quite off-putting. Even the scrambled eggs were bland. Considering the price of RM 52.20 per person, the quality did not meet expectations—I would have preferred dining at the local nasi lemak stalls outside the hotel.

The hotel is very good for stay in Penang as i stayed there for 3 nights 1- room is spacious with a great view and comfortable beds - it is a bit outdated but nothing to really complain about 2- the beach area is great and very near to the hotel and pools are big and clean with depth that suits all needs 3- some great activities and sightseeing nearby ( Escape water park , species park , butterfly park ) 4- the night market is a good for a night walk with several shops and restaurants 5- area is very secure and safe Note - Penang is a very big island so the hotel and the beach considered away from other attractions like penang hill and George town but transportation is convenient and easy using grab or public transpiration

Room and bathroom are a bit outdated but clean and do the needful

Like the environment of the hotel,lobby,garden,location room is big.Staff also very friendly especially Jafri at the pool bar and his friends can't remember his name.Good service from both guy.

The parking at the basement.No lights in there and it looks scary for me.Im prefer parking at the the roadside is better.

The first room allocated to us smelled musty, so we were moved to another room which was good. The rooms are clean and very spacious with nice views from the balcony. All basic bathroom amenities are supplied, as well as an effective aircon, electronic safe, iron & ironing board, and even disposable slippers. The shower is hot with decent pressure. The pool is lovely & clean with towel service provided and has a nice garden relaxation area surrounding it. The Front Office staff were helpful in printing some documents we needed for our next destination. Overall, the hotel is comfortable and provides good value for money compared to the other beachfront hotels in the area.

The rooms are well furnished but sparsely decorated which gives it a somewhat cold & clinical feel. The carpets in the passages leading to the rooms are soiled in places, while the rooms have no carpets or mats. The grout in the bathroom needs to be redone as it has blackened in places. The hotel is located at the far end of Batu Ferringi so you need to walk about 10 min in the heat to get to the central area, Starbucks, the night market, etc. The beach (in all of Batu Ferringi) are no longer safe to swim since deadly Jelly fish were discovered in the water recently.

Helpful staff. Comfortable room.

Probably wouldn't recommend getting food here, it costed 12+ ringgit for a glass of milk and the cheese on the pizza was quite old. Just get delivery, you can get a meal fit for a king delivered for like 5usd, these guys charge quite a lot for substandard room service food. It feels like it would have been super luxurious in 1998, its a bit dated now. You CANT SWIM AT THE BEACH. At a beach resort. Found that quite funny. As far as south East Asian beach destinations go, batu ferringhi is decidedly underwhelming. It would be a great first-time-to-asia place, but having been to boracay, Sanur and even Patong, it just offers very little.

We first visited this property in 1995 and we always keep coming back. The hotel is older now but still very, very well kept (unlike other hotels in Malaysia that are even younger) and still so attractive especially on the ground floor with its glass lifts, bar, comfy sitting area and the pool is wonderfull for elderly guests like ourselves. The steps lead into the pool water with a rail, so no wondering, where is the bottom of the Pool?? All the staff working at the hotel were very friendly.

Walking area outside of the hotel surroundings,

Room. We are a family with a toddler and a baby. We brought our helper as well. The room we booked is a family room (hill facing). The room we booked had no partition for privacy (we are aware of this) as the other room designed (with partition) is fully booked. When we arrived, we asked if any of the partitioned family room is available. We were told it will be available the next day after our arrival day. At first I thought the partitioned family room is only the one sea facing as that what was advertised on the website. Meaning we need to pay extra for the room if we wanted to change room. We were already set to change to that room. But one of the staff, Wan (one of the managers) kindly mention to us that the same same partitioned design room is also available facing the hill. Meaning we would not have to add any extra charge for the cost of the room. We were so happy to hear that he would kindly mention this and saved us on room cost. The next day once the room is available he immediately block the room from being book by others for us. And we managed to exchange room with no extra charge and more comfortable with the privacy between us and our helper (she is very glad too). So thank you very much Mr. Wan for the going to the lengths of assisting us.

Some of the bed sheets and towels are not properly cleaned with some yellow stain.