The onsen or Spa was easily accessible, spacious and clean; the meals were delicious and served by courteous staff. Taking a stroll in the nearby park with trees replete with new spring foliage and the sound of the flowing river were pleasing and relaxing.

Our room was Japanese style with no side table and reading lamp. The clock was small and placed some distance from the futon mattress.

Great onsen and amazing rooms. Very spacious and clean with beautiful river views. Their breakfast was amazing with some vegetarian options like fruits, salad, breads and corn flakes.

We did a mistake ourselves that we booked the wrong accessible room which has hospital beds, they were flexible to let us change the room to a lower priced room about 2500 yens cheaper. But they charged the full price..

Everything, it’s a hidden gem, they have a samurai sword smith near by that gives 1 in 1 lesson on blade making and u get to keep the mini katana that u forge during class.

Too HOT for American savages lol

The room was beautiful, the bath was fantastic. The staff was friendly. Private onsen for Tattoo'd folks to use.

No problems.

staff were very friendly, hotel was very clean and nice amenities

Would've been better if they had a kids menu, but other than that its all good

The food was great and the employee were very kind.

The room was a bit old and quite small and the onsen close very early in the morning so you can't go after the breakfast.

Onzen. Meals. Value for money.

In need of a refurb at some point. Pillows not great.

Staff was very friendly and helpful.

The dinner was excellent, but my son is a very picky eater, so not being able to choose was hard for him.

The hotel is located in a serene area and the food served are very nice. Ome is a nice getaway to enjoy some piece and quiet.

Nil

The rooms are spacious, the view is great.

It would have been great if there was the option to have a coffee in the restaurant.