The location is just perfect. Train station, bus stops and shopping are literally steps away. My room was spotlessly clean. Everything looks new, neat and cozy. Wonderful bathroom. Real pleasure to take a shower. Some hotels have bad showers with a weak water stream, but her you have a fancy one where you can choose between an ordinary shower and a tropical one. Felt like a spa. There is a minibar in the room: a rare thing for Lübeck's hotels. So convenient when you buy your own groceries. The price of my booking was reasonable. The young man who checked me in was really friendly and professional (and had a good sense of humour). He was on duty on Friday the 12.07 at 15:00, so I'm sure his employees know who was at the reception at that time and date and will show him some appreciation. The neighborhood is perfectly safe. Actually, the train station area in Lübeck is far more pleasant than the very centre of the city. Some cities in Germany tend to be less relaxed when it comes to main train stations, but here is a different story.

I arrived early (about 10:45), and when I approached the reception, one of the ladies (a dark-haired woman) wasn't very friendly. I never asked for an early check-in, and only wanted to leave my suitcase and go for a walk in the city until the official check-in time. Yet - this lady sounded irritated. I might be wrong (some people just have a special way to speak, so they sound unfriendly when they absolutely are not. In that case I deeply apologise), but I had a slightly bitter taste when I left the hotel.

The staff were wonderful, especially the young man who greeted us at the front desk. His English was impeccable, and he suggested great places to dine and visit in the Old Town. He also hand delivered extra pillows. Our room was very quiet with curtains that blacked out the light; the hotel is very convenient to the train station but not right next to it. It's an easy walk from the old city.

A little more variety in breakfast. Muesli would have been nice. Otherwise, there really wasn't anything to complain of.

The location is excellent - very close to Holstentor. The car parking is available under a shopping center on the opposite side of the street and the entrance for cars is just around a corner. The breakfast room is large enough.

For accessing the reception, you have to pass the bar. If there is some sort of a ‘private party’ at the bar, it could be quite difficult to get through the crowd with your luggage. During the breakfast, there were several times when no glasses were available.

The location was good for train and bus arrivals. It was only a ten minute walk to the town centre. The room and bathroom were a good size. The shower was good. Staff were very helpful. I was given a complementary ticket for the bus to Travemunde.

The rooms on the sunny side of the hotel were too hot. The air conditioning was not good enough to cool them even if left on all day. I had to change rooms because of this. A thick winter duvet is not appropriate for a hot late spring day. The breakfast was ok but not worth 18 euros.

I liked everything, good value for the price. My expectations were very low when I booked the room due to the pictures I saw on the net. But in reality the facilities where much cleaner and modern and new than the feeling I got when looking at the pictures in Booking.com. perhaps you need to re take your pictures. The staff where so kind, they listened to me and gave me a room on top floor, according my request.

The garage where not in same building or attached to the hotel building. The pictures in Booking.com need to be re taken by more professional photographers.

Great location for the city and the railway station. The room was comfortable and clean and had a great view of the city. The bathroom was excellent and the walk in shower was really nice. A very nice hotel with friendly and helpful staff and a great location.

The only thing I would mention would be the mattress topper which moves around too much and makes the bed rather high from the floor to when you are short!

Modern hotel, nice bathroom and room, very convenient location to visit the city centre.

The sliding door of our room was broken and did not close, so we had to change the room (to a smaller room). How is it possible that they clean a room and did not notice a broken door? So we got a smaller room (with a working door) for the same price (they refused to give us a discount for the smaller room). Bed of the second room was not super clean either.

Some noise from the street (beside busstation) from time to time. But when we closed the window, not much to hear. But it was some hot days, so we would like to have the window open at night. There were aircondition, but not so easy to find out. And if full speed that made some noise. But overall it is a nice hotel, nice breakfast buffet, nice staff, rather close to altstadt.

Very nice modern new hotel. Room was super practical and good storage for the size. Shower was perfect, great water pressure and size, no water was running out. Breakfast was perfect, good coffee and everything you need. Very friendly staff at the reception and breakfast. Public parking is more convenient than expected.

The only very small Minus was the pillow, since it is new it is very high. But that is individual taste I guess.

- The SHOWER was wonderful. - Rooms were clean almost like new condition. - Location is pretty good (near the city center). - Late checkout was suggested for free. - Rooms were ready 4 hours earlier than check in. - Staff was very polite and quick to react to problems.

A bit too complex to set room ventilation system. You never know what temperature you set.