Communication prior to arrival was excellent as not the easiest to access. You park in Parking 1 outside the city wall (included in the room price) and it's a short walk through the main gate to the hotel. The design of this hotel is fabulous, very much rooted in the style of the Camargue with exposed stone and honeyed earth tiles, plus all the personal touches creating a very luxurious feel. We loved the little film on the room TV showing the restoration of the building. Room no 5 was gorgeous and the view from the window resonated Aigues Mortes. We particularly appreciated the wide rain shower, and even the loo was elegant!! Spa looked good although we didn't have the time to use it, but had drinks seated in the lounging sofas on the forecourt. Staff were most helpful. Highly recommended and we really enjoyed our stay.

Such a minor quibble and quite frankly applies to hotels the world over - why do they not get a native-speaker to check the printed word. On the front page of the welcome in the room is the sentence: "We hope that this information was useful and that you will want." .... want what? Someone translating from French who is not a natural English speaker. Not important but as a teacher would say - could do better!

Amazing location. An impressive renovation of a prime historical building gave birth to a vey special boutique hotel. Staff are vey friendly and helpful. We had a beautiful room. The breakfast on the terrace facing the Medieval city wall with Gregorian chants played in the background were indeed a notable highlight.

Excellent facilities, friendly team always willing to help

Only a minor point but when it says the hotel has parking it should be clear that it’s on a public car park

Everything was perfect. The hotel and spa was Inside the Remparts, flexible check in and check out. The heated pool was AMAZING.

The hotel was fabulous, we were very happy to stay there

the weather!, unfortunately it rained while we were there

Spacious room. Comfortable bed. Room was with a fireplace. Delicious breakfast. Nice pool.

One night was loudly outside.

Amazing place Exceptionally clean Private spa experience Very friendly staff Amazing lounge bar Heavenly breakfast

fantastic breakfast. Well designed hotel and warm staff. Massages were good too)

No elevator - if you have a pram it will be tricky

This hotel is a dream come true - absolutely fabulous and luxurious, a treat to the eyes. The hotel itself is an 18th century historical building and it is situated in a medieval fortress at one of its main entrances. There are only 14 rooms and even the standard classic room that we booked was huge, luxurious and tremendously beautiful. Our room had a view of the Constance Tower. It had a bath tub and two wash hand basins in the bedroom, and then a fantastic modern shower cubicle. The safe opened as a drawer, so big items like photo apparatus could be stored easily. Due to Covid restrictions, we had the indoor pool reserved for us for half an hour, thus enjoying privacy and quiet. Though meant for relaxation, not proper swimming, the pool had all sorts of jets, including swim against the current ones. The staff was fantastic, always enthusiastic, extremely helpful and with a radiant smile. They even drove us to the train station free of charge with their electric buggy. And then there is the adorable pet/owner/mascot, a cute spaniel with those adorable eyes, as the cherry on the cake.

The breakfast was good though it would be great if they could add more savoury hot items. It seems that in this part of France, breakfast is mainly a cold sweet affair.

Fantastic location, beautiful building, nice shower, comfortable bed, nice deco, friendly and efficient staff

Nothing