The staff were helpful and flexible (including accommodating early check-in after a desert camp night). We enjoyed the pool and the ability to essentially walk out of the kasbah into the dunes.

It would have been great if the windows had screens. Wifi could be stronger (gets weak in certain areas/with a lot of users).

Nice place, good maroccaoin hotel

Smoke in the kitchen

Nice hotel with beautiful outside space and seating. The best thing about this hotel is how close it is to the desert - you can just walk into the desert easily and there are gorgeous views from the terrace. Also, the staff was very friendly.

There is probably not much the hotel can do about it but we had two cockroaches in the bedroom.

I strongly suggest to take building next to sand dunes, it was marvelous. Plenty of space and great design. Exceptional view in sand dunes. Serving wine.

Quality and variety of dining and breakfast could be improved.

The location is great. We walked to the dunes within 5 min. The room was spacious and the shower and toilet were sufficiently clean. The water was hot. Breakfast was superb. Dinner was nice, but portions could have been bigger.

Everything was nice, but compared to other 4 star hotels, reduce your expectations a little.

Lovely Kasbah with very large rooms, and lovely dining room and seating areas around the pool, also in the gardens and roof terraces, where you can watch the sun go down over the dunes. Staff were amazing, especially Barrack and Youssef, who went out of their way to provide genuine friendly service. The location is excellent, we walked into the dunes and climbed the tallest dune, and then enjoyed relaxing next to the pool in the warm sun later in the afternoon! Great place, couldnt recommend it more!!

I liked how accommodating the staff was and how easily accessible the hotel was. We took the bus from fez and walked from the nearest village to the hotel and got an early check in. We arrived at 6am and took a nap and then had a late breakfast. Everything was perfect and we extended our stay for one more night to enjoy the sun. They also offer a lot of activities and good lunch and dinner. Our room was very comfortable and we enjoyed our time at the hotel.

The WiFi didn't work in the room but that's ok I watched TikTok's at the pool in a sun bed.

We spent one evening here, and it was wonderful. We got a lovely big room in another building next to the big kasbah called 'the dune house', very pretty. The owner was waiting for us to give a tour of the house and was very welcoming. The dinner offered in the hotel was very good. We got to do stargazing with binoculars and laser while the owner told us about all the stars and how the nomads used them to navigate, very interesting. The breakfast the next morning was just lovely with a superb view. Would totally recommend, and especially the stargazing!!

No holder for showerhead

It was a nice place and staffs of the hotel were so friendly and helpful ,especially Mr. Muhammed helped us.He recommended a lot of places and there were so good. And also the hotel was so clean and ıt has good atmosphere near dune.If you want to rest and travel the Sahara dune,ıt will be the best option.

The location was excellent and the grounds were uniquely beautiful. It was only a 2 minute walk to the dunes and there were great food options in Hassilabied, only a 5 minute drive away. Our "family room" was large and comfortable.

When we were there, the hotel restaurant only offered a fixed menu option which wasn't great for our young family. We opted to eat dinner at an outside restaurant instead, but the hotel breakfast was good.