We had a pleasant stay overall. The location was fantastic—just steps from the main street and with easy access to the hotel lobby, which made everything very convenient. The apartment itself was clean and well-maintained. We especially appreciated the well-equipped kitchen, which we used frequently and found to have everything we needed.

The lighting in the rooms could really use improvement. In the evenings, the bedrooms were poorly lit with only dim bulbs, making it difficult to see clearly. We requested additional lamps and brighter bulbs for all the rooms, but unfortunately, the staff was not very responsive to this request and only provided one floor lamp. Their response felt a bit stand-offish, which was disappointing. With better lighting and more responsive service, this would be an ideal stay.

The Property was spacious, clean and visually appealing. The apartment is in a three story house on a small hill, and there are views of the waterfront. It is within a 5 to 10 minute walk of everything in town - shopping, restaurants and tour meeting spots. Tromsø itself is delightful with many pedestrian paths. Up the hill about a km are a network of cross country ski/walking trails. The whole place is a little outdoor paradise. The nearby Viking Hotel provides lobby services including key pickup. They were responsive and helpful. They promptly fixed a door hinge that was not working properly, they booked taxis for us, and they provided information as well as waffles in their small lobby. This was overall an outstanding place to stay for a large family. We were in the four bedroom apartment, and it very easily accommodated our family of 7. There were beds for more people than we had. It was a lovely stay.

The second bathroom’s outlet has no wiring to it. Though this should be fixed it did not affect our stay other than having to move to another room to dry hair.

Great space spread out over two floors perfect for two seperate families with kids. Sauna great addition Kitchen was well equipped Nice size dining table Space to park Could do with two keys as two families Two bathrooms a life saver

Steep short walk No tv working Two of the beds were overly soft

The apartment we stayed in—the first floor of Prestengata 2— is one of those rare things: it actually looks exactly like the photos in the Booking.com listing. High ceilings, a luxurious living room with lots of sitting space, a dining table for 6, and some nice views of the mountains and waters, even the sauna in the bathroom was exactly as shown in the listing. Check-in was smooth. Zoltan was the lovely young man who checked us in and he was very helpful. He also gave us loads of chocolate, which turned out to be the best chocolate I've tasted in a long time. There is a short trek from the hotel lobby to the apartment, but Zoltan basically carried our luggage up the icy slopes. For me it was love at first sight with the apartment because the living area had a beautiful tall ceiling, windows all around and it was warm. There was a kitchen with induction stoves, a full size refrigerator and freezer and a dishwasher. The kitchen was equipped with basic utensils (large stock pot, small sauce pot, frying pan) and plates, bowls, salad bowls, serving plates, glasses, cups, wine glasses etc. Beds were comfortable, with solo duvets for each person so we all stayed toasty and slept well. The bathroom was fantastic, what you might find in a six-star hotel, with an enclosed shower, a huge jacuzzi, sound system(!) and my favourite thing: a dry sauna! They also made sure I had a washing machine as requested. Norway is a genuinely green city so they don't use dryers, but there was a drying rack and all my overnight laundry was crisp and dry by morning. There are also differently colored trash bags for different types of trash! It was so educational. Singapore sure could learn from Norway. We spent 7 wonderful days and nights at this apartment, woke up each morning to a different coloured sky, made many meals, celebrated our 28th anniversary with our children present... it was a very memorable stay. It was a joy to stay in this apartment and we highly recommend it!

Small things: - The hallway could do with a brighter light :) - Would be nice if the TVs were digital—there was cable TV but not much English selection. We brought an HDMI cable and were able to hook up the iPad to the TV, but would be great if we could just cast from our phones :) - The kitchen could benefit from a few more cooking pots/pans, tongs, kitchen scissors, knives (there was just 1 knife) but for a guest that doesn't cook as much as we did, what is available is enough - The apartment is set on a slope and you need to climb two short flights of steps to get to the door. These can be slippery in the winter so be careful if you're not used to these weather conditions. Again, not Enter's fault, just that us tropical people aren't use to walking on ice

perfect place to be in Tromso for a few days. Comfortable, clean, close to the city center, the bus line to the airport. and the ferry port. For a group of people like us (9) was the perfet option to live all together, with spacious rooms and living room.

I missed a pan and a toaster in the kitchen

Huge windows everywhere! Plenty of space to spread out. Everything you needed in the kitchen and the grocery store was a short walk away. We honestly thought that we would be happy living in this apartment!

The only things we didn’t like seem to be typical things in Norway: soft beds, no dryer, and funky shower controls that took a few minutes to figure out. One thing to be aware of is that this unit is up a steep hill.

The size of the apartment, cozy bedrooms and the comfort to be able to cook in kitchen too :) very friendly staff and nice reception with gingerbread biscuits :)

Some of the bedrooms were a bit small and the apartment was uphill so it was a bit hard to pull luggage up.

Superb location, close to the city center , airport, bus stations. Rooms are of good size, For 8 persons absolutaly perfect. Sauna in the winter season very welcomed.

Matresses on the beds were for us too soft, We were missing the wood for the fireplace, which was delivered later, seems that cleaning is not taking care of the fireplace at all.

living area was great.

The range hood was low and a constant pain as it was transparent and anyone who cooked banged their head on the infernal structure multiple times- this is a design issue but was incredibly annoying. no toaster. no bowls- had to borrow 3 bowls from the hotel around the corner to share between 6.

Well equipped with a full kitchen. Cooking was easy. Spacious living and dining room.

The double beds could be bigger. Another WC would have been useful since we had 3 bedrooms but only 1 bathroom.