Nicely renovated Epoque building with lots of original elements, beautiful stained glass, high ceilings in communal areas and friendly staff. Rooms where clean and room at the back was quiet. Noise insulation is good. Nice Rebul toiletries. Breakfast was lovely. The outside terrace is pleasant to have a drink.

The hotel is not suitable for wheelchairs. When selecting this criterium, it’s still in the list at Booking. Because of the original doors and layout, not adapted to accommodate wheelchairs. We explicitely asked, and paid extra for a 25m2 room with wide enough entrances and doors but could not even get into the room. Entrance to the hotel is through the basement and we had to find our own way to get to the elevator. We managed and our stay was pleasant enough. Airconditioning would be a bonus. Room was very warm. Carpets not great.

The staff were brilliant, so helpful and pleasant and nothing was to much trouble for them. Freya at Reception was a star, always greeted us with a smile and provided excellent recommendations and advice. The barman was very good, engaging with clients, laughing and chatting, making customers feel relaxed and comfortable. From check in to check out it was a marvellous stay. The location was excellent, so much around, restaurants, the park, the beach and the tram station. We will be going back.

Nothing.

Lovely hotel and bedrooms Exceptionally clean. Fantastic breakfast. Staff very friendly and accommodating. Bottles of water provided every day of stay. Great location- between the sea and the tram.

My only criticism is that the rooms should have a fridge. They are certainly big enough to accommodate one. A previous response mentioned a communal fridge available for guests but that wouldn’t be convenient for us. A minor criticism but much cheaper hotels manage to provide in room fridges.

Good size room, comfortable bed, good bathroom hotel only a few minutes walk to the beach and good restaurants. Excellent breakfast, spoilt for choice of meats, salmon, cheese, fruit, breads and option to have good eggs and bacon.

Only drawback there is no car park, but is was easy to find somewhere on the street relatively close. Although breakfast was excellent it was expensive. Perhaps a fridge in the rooms would be good to keep the free water cold.

In the heart of De Haan, with very clean and practical, spatious rooms, interesting interior and superb bar, this hotel is a safe bet for a troublefree stay. The staff is very nice, breakfast very good. Try the home-made gin in Coq'eau Bar... A lot of bars (we liked to sit in Roger!) and restaurants around, and you can ask for reservation at the reception. A tram stop is nearby, and the sea just a short walk away.

A fridge in the room wold be nice.

Hotel was nice and modern looking, staff was very friendly, rooms were clean, very good breakfast

The whole hotel was not air-conditioned, which is something to be expected from a 4-star establishment, especially during the very hot summer months in a room underneath the floor. The shower head also seemed very dated, which meant the water was not flowing properly.

The hotel was light and fresh, our room was excellent and comfortable. Being British and not speaking Belgium, the staff were so friendly and understanding. It was embarrassing that they could all speak good english. The breakfasts are exceptional with an superb choice. Could not believe that we could park outside the hotel with not parking charges.

I can only think it would have been nice to have english breakfast in the room.

We enjoyed every minute of our visit. Staying in historical building, very nice and helpful staff, comfortable room, delicious breakfast with wide variety of choices and convenient location in the centre of de Haan. Worth visiting!!

Sometimes the bar/coffee place is little bit crowded and then there is no space for hotel guests. No spa/wellness area.

The Astoria is a very handsome building with both spacious bedrooms and public areas. The rooms are attractively furnished with functional design and are clean. The beds are very comfortable. Breakfast is copious with lots of choice and swift at-table service.

The bread could be better at breakfast, as it is too soft and mostly white. This is my only complaint about the breakfast food. Dogs are permitted in the breakfast room which is not hygienic. I saw a man stroke a dog's head putting his hands through the dog's hair. He then went on to pick up all of the tongs at the self-service buffet which was quite nauseating to see. The breakfast area should be a no-go zone for dogs and all other animals (assistance dogs excepted, of course).

Our room was rather large and well equipped. The ground floor is very attractive with comfortable sitting

I have a handicap which reduces considerably my motricity in some periods of the day: - access to the hotel is l ly possible if you can gociate a steep staircase of about six or seven steps, I must say that the staff to carry our luggag