The staff at the suites communicated well with us prior to arrival. We didn’t expect anyone in the office because we arrived after office hours. Surprisingly the front desk person, Grace was there to help us check in and carry luggage to the second floor. Our room was clean, cozy and comfortable. There was kitchenette equipped with everything we needed. We appreciated that we had assigned parking spot behind the hotel.

The only thing it got attention was inadequate lighting. The ceiling light was too bright and table area offered no light.

Great location, and a nice room. Clean and comfortable.

After booking, I was informed there was no public parking, and if I wanted to park behind the Inn, I would need to pay $10 a night extra. The money is not a big deal, but at $200 a night, I would think that would be included. We had a little trouble finding the room, mostly my fault in not reading the lenghty message I was sent with instructions. The TV volume didn't work with either remote, and the generic instructions did not match our room. Lastly, our room did not have a coffee maker, just a hot pot for water. There were filters and coffee but no actual maker. The office hours are 9am - 6pm, so there is no help unless there are emergencies. I would still recommend Chipman Hill Suites as the history and location far outway any of our inconveniences. Thanks.

breakfast wasn’t applicable, chats, super friendly Hand written welcome’s were great and found my missing valuables after behind the drapes mentioned a big prayer for staff were sympathetic listening I misplaced WW1 military accoutrements now Australia bound. All good thanks for the stay.

Wanted hot bath water arrived later afternoon-wanted warm welcome cookies and hot tea turn a cold afternoon warmer. Too lazy for the coffee maker.

The staff were very helpful guiding us by phone into our parking spot and into our room! These suites have a great location at the top of the hill in Uptown Saint John, the historic centre of the city. We had a great time walking the neighborhood and luckily encountered the Sunday open-air market on Queen Square where we lunched on delicious Nigerian fish & plaintain.

room was lovely and vdery clean - loved the kitchen facilities even though we did not use them except for coffee ALSO: Parking!!!

There were a lot of emails going to me before we arrived. If I had been somewhere that did not have internet it may have been a problem - don't know how to solve that. Emails were very clear and succinct

Very comfortable bed and clean rooms .. It was nice for 2 nights but long term it would be excellent as all self contained. Received a email the day after checking in to make sure i had everything i needed. Nice and friendly people to deal with

Parking was close but no option to park car at facility for short term when unloading and loading luggage. Also needed to come back to facility to drop off parking pass after check out

Did not have the breakfast.

Very hot and stuff hallway, and our room did not cool off despite the best efforts of a small window air conditioner. We suggest looking at ways to increase ventilation in both the hallways and the rooms.

Very comfortable, quiet space with a well appointed kitchenette and access to a washer and dryer. Good location to some sites and good restaurants. There is also a Mall and a Fresh Market close by. The employees on premise were very helpful if needed, especially with directions!!

Clean, comfortable, spacious room. Perfect location close to everything in Saint John. Great service tracking us down after we accidentally left a bag in the room. Chipman Hill is saving old buildings throughout Saint John, so staying here helps support historic preservation.

Suite was everything and more than we expected, clean, excellent location and lots of amenities, will certainly book there again in the future

Absolutely nothing...excellent value and quality