Location safety

Old hotel and old rooms

Staff is very well trained. From reception desk to the people working on the restaurant and the other facilities. Had dinner at the hotel when I arrived and the food was very good. The breakfast is excellent. Great variety and all very fresh. Check in and check out was very quick.

Althought the rooms are clean it is very outdated and not as good as it should for a hotel at this price point. It was also difficult to find the room at first since the indicative signs were wrong (not mentioning our room number). I also found the prices to be too expensive for simple things such as water. R$11.90 for a bottle of 200ml or less. Surely we dont expect supermarket prices, but this is too overpriced.

The breakfast is excellent, the hotel is nice, and the rooms are big. It is just in front of the beach, making things easy if you travel with small kids. The location is good, but it is far from the main city attractions, like Copacabana or Ipanema beaches, the Pao de Acucar, or Christ the Redeemer.

It's the 2nd time I have stayed in the hotel in less than 1 year, and the room cleaning was not the best this time. I felt they only made the bed without vacuuming or mopping the floor. I could see sand on top of the bathroom countertop after cleaning. I think that's not acceptable for a 5 Stars hotel.

The hotel was beautiful and comfortable, the rooms were large, and the general facilities were very nice. Breakfast was really nice too

The gym could have been better equipped. We had a small issue with our window not shutting properly, and it took almost a day and a half for someone to finally come and fix it. It takes about an hour by Uber to get into the centre of Rio, so just be aware of that

This is not a five-star hotel it may have been a five-star hotel when it opened 22 years ago but I was in two rooms and both rooms had light bulbs that were burnt out phones that were not working and and a pool area with backyard furniture no poolside service to speak of. The general manager of this hotel should be fired for not addressing the pool area and bringing it up to a five-star hotel. They did not as much as walk past the guest at the pool offering drinks it looked like a joke People were friendly but definitely not a five-star hotel

Located right opposite the beach, the hotel is only separated by a busy road from the white sands. I was on a very high floor with a side sea view, the noise from outside could only be heard when the window was open, so excellent insulation, also no noise from neighbouring rooms. The room was big, very clean. Bed and pillows were comfortable. The electricity plugs worked with European mobile phone and toothbrush charger. Wifi was decent. Wonderful views from the room and the 17th floor rooftop. with pool. Bar on the rooftop had selection of average light food and drinks with decent prices and open until midnight. Breakfast room had large choice of everything, was tasty with many local fruits and vegetables. Excellent Brazilian steak restaurant next to the hotel. Safe area, easy to walk around. Pharmacy next door sold mineral water.

No big issues, overall a dated five star hotel from the mid 1990's. No shoe polish, no tea and coffee making facilities in the room. Room facilities are dated (there's only one shower head (not moveable and fixed to the wall ) in the bathroom, old telephone, old furniture, not enough power sockets for two guests). To charge the laptop, a transformer was needed, which was not available at reception. Its far from tourist attractions (about 50 mins by car from Copacabana with light traffic), but Uber was cheap, safe and easily available.

The breakfast was fantastic. It was a buffet, but they also provided cooked to order items. The hotel was across the street from the beach. The nearby restaurants were great. The room was nice.

We had trouble with a language barrier. Some of the people spoke very situationally driven English. They could speak well enough to check you into the hotel, but they couldn't answer questions. We had a situation happen with using their laundry service. We didn't know what they wanted and they couldn't explain it to us. They did try and their English was much better than my Portuguese.

The breakfast is very complete and the staff is very attentive. Although the rooms are not modern, they are clean, spacious and have a beautiful view. The door staff is always very attentive and the porters too.

There is food service on the terrace, and they have few staff, it takes them a long time to bring you a drink or a coffee, about 20 minutes. They do not provide hot water that they could easily give you. The gym was the biggest disappointment, only one machine and treadmills and bikes. Few weights, the mats were of poor quality, there are no benches or bars to do weight training. I went with the expectation of training and I had little desire, very little.

Breakfast was great but the same thing without any change for 7 days that we stayed. Location was great, one of the cleanest and safest beaches of Rio; If you are interested in the clubbing or night life or busy beach vibe, probably not your best option but as a family with two kids, we definitely enjoyed the location more than Copacabana (we stayed there as well)

The room hadn't have basic equipment like electric kettle or complementary tea or coffee (probably not that common in Brazil as we didn't receive them in other hotels as well)

Its our 2nd time at Windsor Barra Hotel, location is great; in front of the beach. Breakfast and dinner buffet are very good with a great variety. The pool area has a beautiful view of the beach and surrounding mountains. Overall this is one of the best hotels in Barra da Tijuca, the area is very safe and security in the hotel is very good. We had a great family vacation and we’ll be back.

Check in takes a long time