This is one of the nicest hotels I have stayed at. And I have stayed at several others in Frankfort alone. It was extremely clean, all of the staff was extremely friendly and helpful, and one of the best continental breakfasts at a hotel. They were extremely accommodating of my service animal and made sure we were comfortable our entire stay there.

Lighting, specifically at the desk area. It makes it difficult to do conference/video calls for work.

Jessie went out of his way to ensure we had a nice stay. He immediately went to work checking closets for a pack and play I had requested. He even kept me updated on the process of finding one. Warm breakfast items and coffee was supplied (refilled as needed). Our room was the perfect size for our family of 6 (2 adults and 4 kids); we were able to comfortably fit the kids in the queen size, and adult in another queen size with a pack and play without feeling like we were on top of each other.

Lack of pillows in our room (seemed soft and required more than usual), but we could have called down to the front desk. More of a variety of breakfast items would have been nice.

The breakfast was very good with lots of hot options. The location was close to all major roadways with very little noise. The location was about 10 minutes away from Buffalo Trace, Castle and Key and maybe 15 minutes from Woodford Reserve. and there were plenty of food options surrounding the property.

The couch in the room was pretty worn and the toilet paper should have been replaced before we entered the room. This was quickly corrected (the TP) with a trip to the main desk.

I normally stay in BnBs, but I'm so glad that I picked this hotel. It was clean, modern, and stocked well with all necessary items.The room was large and provided a lot of countertop space. The front desk staff was friendly and provided water bottles upon check-in and later checked in on us. Most importantly...it was quiet and I slept well.

Nothing. It is a little pricey for a hotel, but worth it.

The hubby was a bit disappointed no breakfast sausage but loved that yiu have waffels!!

The couch was very stiff made noise when I shifted, so hubby was distracted when trying to fall asleep but did love the sitting area as well as the mini kitchen and the shelving across the length of the room lots of area to keep our things off floor and organized.

when ever I can I always book with Home2 Suites because of how big the rooms are and how clean they are.

when we arrived about 10 minutes before check in are room wasn’t ready which I understand but the front desk couldn’t tell me when it would be ready so we came back about 1 hour and 30 minutes later and it was still not done and still didn’t know when it would be done. Also when we come down for breakfast there was a dog setting on the furniture and for use that was unacceptable so we left. It wasn’t a service dog and it should have been on the floor or on the owner’s lap not the furniture because other people have to set down and eat there, and yes I have animals but never on furniture where other people have to eat or set. Maybe there should be a rule that they need to be on floor.

Location was great. Breakfast was adequate, good choice of beverages. Enjoyed being able to 'grab an apple' from the lobby day or night! Room was spacious and loved the fully equipped kitchenette.

I would have liked a little more variety of 'hot choices' other than cheese omelete for breakfast. Having a small supply of dish soap or dish washer detergent would have been helpful, especially as on arrival our dishwasher was full of dirty dishes. Luckily I brought some of my own from home.

Great location. Lots of food places within walking distance. Good sidewalks and grassy areas to walk the dog.

Our AC was incredibly loud. We reported it as we checked out.

Easy to get to. Location Jessie at front desk was super!!

Cost. Was not what we’d normally pay, but limited options so I felt there was some price gouging

Breakfast was very good. Location was perfect for our needs.

The TV in our room kept malfunctioning. Also, when we arrived the room was very cold - 60 degrees.