Most of the staff was absolutely awesome from Shanaya and the other younger girl at the front desk to the very polite cleaning lady. The older woman at the front desk could learn some more hospitality, her face often is off putting. Smile once in awhile! The property was clean. The price was great. The location wasn’t bad for our VT campus tournament location.

No pool but that’s not a deal breaker. The breakfast could use some help, very limited but it works. The bed in 225 closest to the bathroom was broken and that made it noisy and uneven.

The staff were very nice and patient. We got to check in at 1:00 instead of 3:00. Very clean and large room and comfortable beds. ( We wanted to take them home). We liked how the beds were separated by the little kitchenette.

The breakfast bar needs a little more food like eggs, toast, waffles.

There was good choices for breakfast.

There was an issues with the elevator not coming down to the ground floor. Which made it very difficult for my sister and I due to medical issues

Front desk staff were amazing. Cleaning was good, and cleaning staff I interacted with were all kind. Perfect location for me. Decent washer/dryer.

Breakfast was just okay, but for the room price it was better than I expected.

Everything was decent really. Greeted and got in the room quick. Layed in the field by the hotel, relaxing a little. Room was clean and had all the amenities promised. Food options around was plenty if I recall. I think I had breakfast too, but can’t remember.

Nothing to say here.

Check-in and check-out were very easy, staff was very friendly and helpful. Rooms were large and well-equipped. They also serve a very decent breakfast.

There was a slight smell in the room coming from the bathroom, but nothing too bad.

Great service, staff is very friendly and accommodating! I had a power outage at my apartment and was able to find a room here on very short notice .Comfy bed and great continental breakfast also, will definitely stay here again!

The room was very clean , and the bathroom was stocked with fresh towels, shame toilet wasn’t flushed

That the toilet was backed up and called front desk about it and was told to come get a plunger and fix it myself . When we open the lid full of stuff . Guess that’s how things flush

Room was large,, comfortable, clean and well-maintained. Appreciated the large fridge with freezer and the usual microwave and coffee maker. Seemed new or at least up-to-date. Breakfast was sufficient despite an absence of hot items (except for the waffle maker), but they did have boiled eggs

Super clean and extremely comfy hotel. Ample rooms. The bed and comforter were so silky smooth my wife didn't want to come home. The ladies at the lobby were there for many years, treating it like a lovely home they take pride in, and there is a large housekeeping staff working hard. 24 hour coffee and teas and full breakfast free. It's surrounded by 360 degrees mountain views straight off the highway. There is a Walmart and Walgreens right up the road on Alt 75 main road. You are 20 mins north of Knoxville with a golden globe tower and nice art museum. You can park at the museum lot to go see the World's fair park. The downtown main street is super cool restored downtown - spanking new look to the historical buildings.

Tennessee is a wall to wall speed trap so beware. Google maps will warn you about speed traps but not roaming patrol cars. The highway here is two lanes with wall to wall trucks in the right lane - but a lovely hilly drive and smooth road.