The location is beautiful, so is the building inside, as well as outside. The food was excellent, nice variety, good quality and tasteful. The hotel was very well equipped. The staff was nice.

There was no facility to dry wet clothes. The parking was not included in the price, which was a surprise to me. Many of the popular TV channels were missing, including the major sport channels, so it was not possible to watch Wimbledon or Tour de France.

The hotel is well situated in the Matra mountains. We were well received at reception and offered welcome drinks. Our room was spacious, clean with a comfortable bed. Breakfast and dinner were included in our package and was exceptional. All the staff were friendly and helpful. The hotels facilities were more then adequate. Good value for money.

None

Nice and clean. We stayed in the suite which very spacy with a large Jacuzzi friendly staff and good location for hikes good vaiety breakfast.

not enough windows. lack of information from the reception about the sauna in the room or the bowling that you have to order in advance. the restaurant is too busy at times

The staff were great. On the day we arrived 13th April around 2PM, we were met by a really nice guy at reception with brown hair. His English was great and he was incredibly helpful as it was the first time me and my partner had visited. The room was very clean and our time was good.

I forgot my reservation with half board, and had dinner before arrival. My suggestion is that hotel should remind customer the last order time of restaurant for late arrival. I had a similar experience in Dolomites when I was driving to the hotel with a late arrival.

Nil.

The place looks historical with the pleasant atmosphere, rooms are fine in size & well designed, the food was delicious well taste & the stuff we cheerful and supportive. Thanks for your effort..

The hotel is a paradise for children! We didn’t want to leave. This hotel has the most activities I’ve ever seen in a hotel!

Service at reception was amazing, we arrived 7pm during snow shower, they help to find room.

There are few lifts. For our room we had to take everyday 2 long stairs. No major problem, as reception help us to carry our baggage first day.

Both the interior and the exterior of the estate have been beautifully restored. The staff was attentive, the suite was clean and in a nice design. Both the dinner and the breakfast were delicious. The wellness area was not crowded.

I prefer hard bed mattress to soft, otherwise everything was perfect.

Ms Kinga was one of few who knew perfectly English. She helped us a lot, kudos to her! We liked food, area, minimum of people, offering at the pool, free xbox, pool, basketball, ...

Showering in the bath always caused floods in bathroom.