Very nice hotel in general, spacious rooms. Friendly staff, animation program from kids as well as some other activities that hotel provides or assists in booking. Great breakfast - a lot of options, practically everything I tasted was delicious. Dinner a la carte was also quite nice. Good location, close to ski resorts, yet location itself is rather calm.

Main disappointment was the pool and related facilities. Pool is rather small, outside pool was not working (water was not heated), lockers beside the pool did not work properly. Bathroom heater in the room was only lukewarm - it was hard to dry our clothes, towels, and swimsuits.

Our stay truly exceeded our expectations. We visited as a family to celebrate my father’s 80th birthday, and it was a wonderful and memorable experience from start to finish. The staff were professional and attentive- not only during our stay but also in all email communication beforehand. The highlight was the evening at the hotel’s restaurant. With world-class food, great entertainment and a beautifully presented birthday cake that made the celebration feel extra special. The breakfast buffet was excellent- well-stocked, fresh, and offering a wide selection of Polish and continental dishes to suit everyone in our group. The hotel itself is modern, clean with great facilities. I highly recommend it for anyone seeking a luxurious, family- friendly destination- especially if you’re celebrating a special occasion.

A clean, brand-new hotel with friendly staff. The buffet in the morning and evening is magnificent! If you dine at the à la carte restaurant, the menu is excellent and suits all tastes.

There is only one remark regarding a staff member at the reception—Anna. Her response was rude and arrogant. I believe that employees in this position should be reserved, courteous, and help guests find solutions to any issues, of course, within the scope of their stay at the hotel.

The location is great—very close to the forest and the mountains, great for nature walks. The breakfast was superb, with a large variety of dishes to choose from. You won't be disappointed with breakfasts.

The room had a mountain view, which was great. However, there wasn't a writing table in our room, so it was hard to write by hand in bed all the time.

We liked that after hiking in the mountains it was possible to relax in the hotel in the aqua zone. Nearby there are beautiful trails for walking in the mountains. And not many tourists. The hotel looks very nice. The room is cozy, big, clean and everything is comfortable. The staff was very friendly. We can stay with our dog. Delicious water in the room every day.

In recent days, the builders were cutting tiles for a new hotel's construction, it was very noisy around the pool. 5 days out of 6 the jacuzzi did not work. We didn't like the food in the restaurant. We went to dinner at Oro Cavallo near the hotel, it was delicious.

It's a high scale hotel located in a resort town. The staff was ok, they didn't speak English so well, the spa was nice and clean. the breakfast was good, and the location was ok-not in the middle of town but within a 10 min walk.

When you pay so much for a hotel off-season I'd expect them not to charge for parking but they did - 30 zlt/day. The hotel restaurant was very disappointing and expensive for dinner - go to the restaurants in the town, they are much better.

Colours, materials, texture of the building materials, cleanliness, modernity, architecture, decorations, scent, two balconies with a nice view and many many more...

A bit brighter light to help shaving in the bathroom would do and a stand to work on a laptop, but these dont change overall opinion worth 10 points...

The staff was friendly, the restaurant was very tasty. The room was cozy and quiet.

a small minus is that the spa is not designed for such a huge number of people, so sometimes it was difficult to take full advantage of all the amenities

there are always things within hotels control and outside of it. 95% of what hotel could do was done to very high standard

hotels layout is a bit complicated and it would be great to get some walk around with a staff member after check in. we struggled for some time to find the way to our room.

Staff were lovely and great facilities overall

Air conditioning would have made it more comfortable as it was quite warm while we were there. Extra towels hooks in the bathroom and extra coffee pods would have been a bonus