Nice hotel in a central location, there is parking outside of the hotel which is paid via a meter and there is parking at the hotel for 15 euros. Checkin was easy and the staff were very friendly and helpful. The room was a nice size and very clean and very comfortable. The bathroom was good with a nice hot shower. View from our room was over looking the pool which was a nice size with sun loungers. Close by to the hotel there are plenty of bars and restaurants and it is a short walk to the city's sights.

Not really a problem for us but there are a lot of pigeons around the pool area, however, the pool was very clean.

Jose and really all the staff are professional and made me feel welcome. The housekeeping staff is top notch too. The dining room is really nice and the food they serve is delicious and a terrific value. Great shower and huge tub; I’ve never seen one quite like it.

It’s a grand old hotel but some of the furnishings seem dated. If this wasn’t the case I would expect to pay a lot more, so there is that.

The room was so spacious that there was even an armchair that didn't take up any needed space. The in-house restaurant on the other side of reception was very practical, with good food. So I had a slightly late lunch there, and breakfast there the next morning was also fine. The location of the hotel was relatively central.

The lighting in the room was limited, I can't remember a ceiling lamp. However, I was a guest at the end of June, when there is plenty of sun and light in Ciudad Real. The moderate soundproofing towards the corridor would be a potential minus point, but it was quiet at night. The same applies to the window side facing the street, Calle del Tinte. It had more through traffic during the day than anticipated, but was really quiet at night.

The hotel is in a fantastic location right in the centre of Ciudad Real. It was only a short walk to the main squares, shopping and bars and restaurants. There was a very convenient car park under the hotel.Staff were very helpful and breakfast was good value as was the whole stay. An excellent night.

The swimming pool was not open and it looked as though it had not been open for a long period. This did not matter for us!

The staff at this hotel are exceptionally friendly and helpful. Ciudad Real must be the friendliest place I have ever visited. Good parking on site for medium large cars. E10. Excellent location for access to town centre shopping. Excellent value for money

I thought the restaurant was a little disappointing. But again,but again, the staff were very friendly.

Bed was comfortable. Room was not small. Bathroom was also comfortable, including a decent bathtub. Close to some decent restaurants.

It's quite dated. The city is not very interesting either. Breakfast could be better. Several options but not great quality overall. Instant coffee for example.

The team was very kind, the hotel is well located, and offer good infra structure. The amenities, the shower all good. Full kit available at the bathroom was a plus.

Maybe a central light in the bedroom would improve the ilummination at the room

It was really easy to communicate with staff and the room was really nice and great size. It was very clean and easily accessible.

Breakfast could be more diverse for a hotel with a 4 stars, for example with some cooked/fried food like eggs and vegetables.

Very helpful staff who sympathised with the major problem of parking anywhere near hotel. Room was plenty big enough and beds were comfortable. Shower/bath had ample v hot water. Location is ideal as only 10 minutes walk to centre of town. Bars and restaurants around popular plazas are ok but best vfm to be found in street directly opposite hotel - if you like traditional Spanish food as opposed to trendy psydo Spanish food.

Parking is a nightmare anywhere near this hotel. Hotel will not reserve parking in advance despite asking months beforehand. We arrived about 3pm on a Saturday - no hotel parking available - and advised by v friendly staff to "cruise around the block" until you can find a roadside space. OK.if you're local Spanish but stressful in extreme if you've already travelled 4 hours to get to what is only a stopping point.

Excellent customer service. Front desk Emanuel very friendly, kind and helpful. Jorge very helpful and kind as well. All personnel at the hotel and restaurant were very friendly, María José at the restaurant was also helping me to accommodate their menu to my diet.

I do not like bathtubs.