The staff was friendly but professional. The breakfast was good. The shower was exceptional.

The breakfast was excellent but I would like to have the tip jar in a more discreet place 🥰 The hotel was super clean The staff was amazing The gym was great Great for pets

There is no SECURE WIFI, secure WIFI is essential More bacterial wipes in the fitness center More taxi options (but that is not within the control of the hotel, just transportation municipality authorities)

Our room (301) was amazing. We have stayed in your facility more times than I can remember and this was the first time we walked into our room and was super pleasantly surprised. Usually our room in smaller, more compact, this room was very spacious and I loved the setup.

The placement of the tv was awkward but luckily we weren't going to be even turning it on due to our personal schedule. I still commented to my husband that watching it from either the bed or the couch would be difficult.

I was put in a room with a very loud patron right next door It was a Sunday afternoon check-in . I was put on the top floor, which was great. The issue was due to lower patron numbers it would have been nice ìf staff would have placed each person in separate rooms so no one was right next to each other. I do realize that when the hotel is fully booked, this isn't possible. However, that was not at all the case.

There wasn’t much not to like, it was great! Coffee in the lobby, bed was comfy, good breakfast options, friendly staff. Not every hotel meets expectations like this one did. Great job, we were happy.

Needed handicapped parking for my family member but all the spots were taken. Also would have liked to have had more bath items like a shower cap or cotton balls.

This was our second stay at this property and it was as wonderful as the first. The staff is polite and helpful. The rooms are clean and comfortable. The breakfast is delicious and the facilities are enjoyable.

Guests in a nearby room were amazing bit noisy but that's not the hotel's fault. Otherwise, it was another wonderful stay.

Both good

I booked through Booking.com.And there was no refund available for cancelation even though I booked many weeks ahead. Have never had this experience with a Hampton or any other major hotel. It was explained that if I had booked directly with Hampton a refund would have been allowed for a reasonable cancellation time. Should not have made a difference how it was booked.

Exceptional customer service, friendliness, comfort, value, cleanliness

Maybe add a vending machine on each floor instead of going to first floor for snacks

A week after I booked our room, I went back in and found 2 more rooms available for significantly less money. I wish I had waited as we had just stayed in the same hotel on the 3rd floor 6 days earlier for way less money.

I have yet to have one of the "famous" cookies I keep hearing about as it seems they are never available when we walk in. 😢

Breakfast was terrific! We loved the waffle station and hot options like eggs and sausage daily. Coffee bar was fantastic as it had the flavored cream I like - I don't have coffee without it usually, so I was excited. The option for hot chocolate was also welcome by my kids. My boys loved that they could have yogurt and bananas as this is one of the things they often have at home for breakfast.

Our key cards kept failing. We had to redo them 3 times even though we were keeping them in separate pockets from everything after we learned our phones could de activate them.