This facility is EXCELLENT! Staff is friendly and attentive. The room was immaculately clean. The pool room is beautiful with the pebbled floors, wooden ramp, and outside deck overlooking the Riverwalk. The hotel was right near our appointment, and it was 100% walkable. I have worked in hotels for 20+ years, so I tend to be a bit of a harsh critic, but I can not say how much I LOVED this hotel stay more.

The beds were a bit firm for my own taste. As a side sleeper, they made my back a little sore. There is nothing the hotel can do about that as it is such a personalized preference for everyone.

Liked everything about it! Clean, comfortable, quiet, close to amenities, wonderful staff, excellent breakfast. Wish we could have stayed longer! We will be back!

If, I were to wish fore anything more, it would only be that we wished that there was a microwave INSIDE the room, and, that there was an ice machine on the same floor as our room. It was inconvenient to go several floors down to the lobby to get ice. Other than that, it was all very good!

The room was clean and spacious. The cabinet of the bathroom need to be updated, and the tub need to be clean better, so it doesn't give the impression that is dirty. Overall, the hotel is in a good location, staff is friendly and provide good service.

Lately, BW hotels are lowering the quality on their breakfast. The eggs were cold, and the potatoes wasn't cook. the cereals and the fruits look old. not many options for breakfast.

Close to the concert venue we were in the area to attend. Room was spotless, AC was ice cold, breakfast was good and a new clerk working at the property for only two weeks was amazingly friendly, helpful and polite. This was our second stay and we’re returning next month for another concert.

Neither was an issue for us, but the bathroom is a bit small and the door oddly pushes in, making it difficult for two people to get ready at the same time.

The staff was really friendly. The breakfast was very nice. And the room was very comfortable.

We enjoy watching TV. However, the reception was horrible and greatly impacted the quality of our stay. Additionally, the complementary bathroom products, specifically the shampoo and conditioner, a ridiculously small.

The room was excellent. Motel was clean. Staff was friendly and helpful. Beds were comfortable. Breakfast had more items than other hotels and was good.

You can hear the outside noises. If someone is talking loud in the other room, it sounds like they are in the same room as you are in. We were on the sixth floor.

I like the Juice/Hydration station. The room was comfortable and clean. The pool area was very nice and relaxing. We had a view of the river from our room. The complementary soaps smelled really nice, we used that instead of our own.

There was no microwave in the room, there was a community microwave that we could use in the lobby though.

Speedy check in, huge room with comfortable super king bed overlooking the river. Efficient self service breakfast, quick check out. Close to all amenities.

Microwave at breakfast could have been better positioned as underneath the coffee machine so a little awkward whilst other guests are making coffee. It also needed a good clean but understandably forgotten due to location.

location room was spacious and comfortable.

Breakfast was very limited. one day a big crew ate nearly everything before 7:30-8am. waffle maker timer didn’t work. Only sugar free option was Chex cereal. Worker said no one ever asked before. Bananas were old, on 2nd day the same remaining black one was still there. Staff does not always answer phone as they are sitting at long table in lobby instead of at desk.

Exactly as expected. Was a little skeptical about the reviews but was happy when i arroved. I am not picky about hotels. It's a place to sleep. Otherwise, we are out going to shows or exploring. Sounds like the other reviewers thought they booked the Ritz Carlton. You can't book a 2 star hotel and get mad that is not 5 stars. Be realistic, people. It was perfectly fine.

Nothing