I’m so happy that I chose this hotel. Bedding is really nice; clean & convenient; close proximity to the metro line 11; super good value; front desk staff Sora is especially helpful at checking in; when he found out that Ctrip mistakenly cancelled my booking; he ensured i was rebooked with same deal & got it done as fast as he could even though his shift ended already. I’m very impressed with his professionalism & the way he handled the situation. David was also very professional & eager to help as well. I’ll definitely come back to this hotel if I come visit Shanghai again.

I wish the breakfast could be better.

The room is quite lovely. Fairly spacious, clean, modern and a slightly chic, well designed and equipped, with small details here and there that made the stay very comfortable and enjoyable. There were also decent self-serve laundry facility and a nice gym. Staff was friendly and helpful. Getting to the airport was also relatively closer compared to more popular areas.

First of all be prepared to spend some time travelling to get to the city center, which is a bit far even by car. The area is also fairly quiet (albeit safe) at night, you'll most likely go to Taikoo Li for food, shopping or hopping on the metro, walkable distance. The room got quite warm at night but the A/C controls didn't change much.

Stayed for 2 nights. I was put in the disabled room even though I’m not disabled. The room was very nice but there didn’t seem to be an extractor fan in the bathroom so every time you have a hot shower you set off the room’s fire alarm.

Very modern and clean, super friendly staff, big room, excellent facilities (laundry and gym). Only downside was that the internet was a bit patchy, sometimes fine, sometimes slow.

Good breakfast but with few International options. Good lounge and restaurant, great cooking style and good prices. Gym facility is very good and in clean condition.

Poor english comunication for the hotel category. Bar is not open during evening time, and some employees struggle to comunicate when you are a foreigner.

The service was excellent. One of waitresses in the restaurant who name name is Annie. She gave me and my mom an excellent service as she noticed what we needed at the moment. A lady who worked at the front desk who was so helpful to assist us to check in.

Nothing.

Simple good hotel, all necessary available. Wonderful staff! Spacious room.

Not even one English language TV channel available, very disappointing.

breakfast was good

Heating system did not work for the room that I booked but staff acted quickly to change into 2 separate rooms for my family.

Large rooms, very nice and modern amenities. Free laundry room

Too far from city centre- takes 30-40mim to get to the tourists sights.

Good location close to our SHA Branch and that is the reason why choice the hotel.

Room table not good for work and charging.