Loads of variety at breakfast and brilliant staff. Rooms were spotless and well appointed. Housekeeping staff were so friendly and helpful as were the bar staff and kids club staff. Kids club amazing, even for the bigger kids! Hotel is very well maintained, clean and modern. Great location for walking around. Staff were trying their best to manage with the electric blackout.

The lifts were a bit of a disaster, especially when only one or two were working. E80 additional fee to turn on the fridge is unreasonable in family rooms. We weren’t told at check in that breakfast was included or any details of the breakfast arrangement so missed it on our first morning. Pool was too cold to go in to during our stay in early May.

Very comfortable room. Great shower. Exceptionally clean.

When the hotel is not full, why were we given a room on the 28th floor directly beneath the SKY lounge which was VERY VERY loud. The music was booming out of this bar until the early hours and was extremely intrusive. Why, why, why does the volume have to be up so loud? We are not deaf! We visited the SKY lounge and it was so loud we had to leave. Also, when the hotel is not full, why is someone allocated the room directly next to ours so the smoke from their balcony came over to ours? Allocate rooms with some common sense.

Good location, very nice suite with spectacular views. Good breakfast, sky bar lively and great views

No English TV entertainment channels, just BBC World news, CNN, but not even these were working due to "external issues"? Most upmarket hotels have Chromecast, Netflix etc and at least UK mainstream channels.Two TVs in the suite but completely useless. Had to pay 20 euro deposit to have a kettle, how petty, the assumption being we are all thieves.

I was given a room on a high floor with stunning views over Calpe' seaside. The facilities and the security are excellent. Rooms are well insulated. One cannot hear neighbours' noises.

The ratio bed size to room size could be better. The room design is convenient for short stay but could be problematic for long stays as there is little space to store items.

It was wonderful, even better than we expected! Our room was upgraded to a suite, which was a great surprise. The best thing was the heated adult’s pool in wintertime! Breathtaking seaview from the balcony, spacious, modern & quiet room, very cozy bed. Delicious breakfast, huge selection. Very friendly staff, especially the young guy at reception.

The small blue night tables next to the bed should be tightened, they were loose and wobbly, but that’s not a big deal.

Perfect location with parking. We had a beautiful suite on the 14th floor with uninterrupted sea views & large sunny balcony. Lots of nice touches in the room, slippers, robes & toiletries etc.. The staff were really helpful & friendly too... We had breakfast included in our stay & there was everything you could possibly want .... Amazing place & would 100% recommend & definitely stay here again.

Cant think of anything & only wish we could have stayed longer.

I had breakfast out. The coffee machine wouldn’t work for me & didn’t get sorted while I was there even though I had told them. I got a kettle instead but had to pay €20 deposit which was unusual

The fact that the coffee machine didn’t work

Exceptional views from the room. The room itself was lovely, and very large. Pools were really good, although I imagine would be even better in high season when they are warm!

We just didn't stay long enough (only had two nights at the hotel). We will definitely return.

The location of the hotel was perfect for everything Calpe has to offer . The hotel is exceptionally clean, comfortable and spacious. The breakfast was well presented, a massive variety and fresh , every day there was a change in options

Due to wind by the pool there were no parasols available, so not much shade

Fantastic views, very helpful staff (as always with some few exceptions). Well maintained areas.

The "heated" pool was only 19° The food was priced too high, 40 EUR for a buffet for adults and 20 EUR for our 4 y/o. We went outside to have lunch & dinner