Lovely hotel which has been renovated into spacious rooms, with tea and coffee facilities, next to a restaurant placed on the canals. The restaurant is very busy so make sure you have a reservation as it is well worth the visit - the food and service was excellent. Good wifi and very convenient parking right across the street from the hotel. The staff helped with the luggage which was fabulous!! Had a lovely stay and will recommend. It's a pretty and quant town.

Nothing - if you don't want to use stairs, ask for a room down stairs.

Nice room with a good bathroom and a small balcony.

When checking in the girl asked if we wanted to book a table for dinner, my husband was still outside unloading so I said we would get sorted and then come down to sort, she didn't say they were fully booked or almost full, when we went down to sort it was then another girl said no chance as they were full, no suggestion of where else to try or any help trying to get us a table elsewhere. The bathroom toilet is quite high, even my husband's legs didn't touch the floor when sitting, made us laugh. Not much choice left for refreshments. Just green tea and coffee, no decaffeinated coffee or ordinary tea.

Beautiful location, lovely friendly welcoming staff. The room was very comfy and facilities were great. The menu for dinner was good, not too much choice for us veggies, but the food was very nice (portions for dinner were huge!). Breakfast was also lovely and the peaceful setting on the water made for a nice start to our day.

Nothing - we had a lovely stay.

The location in Franeker is exceptionally beautiful, alongside a river. The town is walking distance and historically interesting. The hotel staff are friendly and attentive, and the facilities are good though 'no frills' (which is fine with me).

I liked everything. This is a three star hotel, which is what we wanted.

It faces to two canals and has a nice view from the restaurant. It's close to the center of the village and the station. The room is enough big for two people. It has two toilet and TV, which is very convenient and less stress.

There is no fridge, so we can keep our drinks cool. The windows can't open except a bath room and feel a bit staffy. No measurements against mosquito.

lovely location and excellent room (looked newly refitted). Very good breakfast, lots of choice . pleasant view from room/balcony area just outside my door (but see comment below).

Lots of work being done to the hotel and the men started work on my floor at 7am which was earlier than I wanted to be woken ! They used the balcony area for machinery for sawing wood, etc. so could not sit out there.,

The location is picturesque and close to the town centre. Our room was comfortable with a very suitable wet room and good beds. The breakfast was more than adequate (even a fresh (!) fruit salad) The restaurant is fantastic, offering local seasonal dishes. The (free) parking place has 2 chargers for electric vehicles.

Hot food could have been kept hotter. Coffee was excellent.

Sitting room (in suite) was on floor below the bedroom, so not much use unless the additional sofa bed was needed for extra guests. Air conditioners were very effective, but occasionally noisy.

Lovely place, the staff very friendly, hotel very accommodating. We also had meals which were very tasty. Breakfast was too. Nice setting and close to the centre. Quiet.

Nothing really. Hard to set the warm air, and stop it blowing out cold from the air con but we figured it out in the end

The suite was big and clean. The employees are friendly. The restaurant is very clean as well. It is close to the centrum :)

The outlet for the heater is literally in the shower area. So showering is kinda dangerous if you splash water on in the outlet.