Lovely, helpful staff! Very clean, comfortable room with air conditioning and newly renovated bathroom. Unbeatable location. Nice touches like bottled water, Nespresso machine, etc. They are clearly still renovating the interior, but I was aware of this beforehand so no surprises there. There was no noise, dust, or evidence of construction so it was really no issue at all.

My one suggestion would be to add safety locks on the doors! It adds a feeling of security for guests, especially women travelling alone.

It's less than a five-minute walk to the Avon and Studio Theatres; and easy ten-minute stroll to the *BEAUTifUL* new Tom Patterson Theatre (with obligatory swans swimming on the adjacent river); and a leisurely fifteen-minute jaunt to the Festival Theatre. Most of Stratford's restaurants (and even museums!) are basically in the immediate neighbourhood. The room was small (or even tiny!) with a view of not much more than a wall. The bed was bountiful, and basically the main reason for booking this new/old hotel.

There are FOUR wifi addresses listed -- with the helpful suggestion that they should all be tried to select which one works best. None of them offered a sufficiently strong connection to allow downloading ANY websites.

Beautiful hotel, lobby was inviting and had a large picture window out to the street. There were 4-5 jars of complimentary candies in a vestibule off the lobby. The staff were welcoming and very helpful. The location of the hotel was a block away from downtown and restaurants, stores and the Avon theatre. The room was large with a sitting area, comfortable bed, well appointed bathroom. The room had welcome pastries, chocolate, and complimentary beverages. Complimentary nespresso coffee in the room. A continental breakfast was delivered outside the door with fresh muffins, yogurt and banana. Excellent value for the price.

Liked everything

The location was right downtown, within walking distance of shopping, theater, restaurants, and a weekly farmer's/French market. You could walk to the lakefront. Boat and bike rentals were close by. The staff helped us celebrate our 45th wedding anniversary by welcoming us with a decorated room (chocolates and balloons). The staff was very attentive, responding to any requests quickly. The nightly turn down with a chocolate on the pillow was sweet. The coffee and tea bag supplies were refreshed every day. It was nice to have an electric tea pot in the room along with the coffee maker.

We had to park at a different hotel about 3 blocks away, a few of the nights. A breakfast box with a muffin, plain croissant and a piece of fresh fruit was delivered to our door every morning. The muffin was good, croissant was stale, and by the 4th day we were really ready to have something else.

Very spacious room with comfortable living room area. Netflix and other apps on TV were easy to access. The hotel location was in the middle of all the action, restaurants, shops, theatre. The staff was super friendly and helpful to find free parking providing a map.

The bathroom was a little tight and the soap dispensers in the shower were not easy to use as they dispense only a little product with each pump. required many many pumps or unscrewing the whole bottle from fixture as a work around.

I loved the spaciousness of the property. We were a group of 3 women and had our own bedroom in a very spacious suite. It was clean and in a great location. The price pointe was exceptional. We felt safe and the staff was awesome. We also had onsite parking which we did pay extra for.

The location to the Festival Theatre was superb. It was a 25 minute walk to the theatre which was very safe and doable. We had paid for parking which was very helpful and adequate. The town was charming and walkable. I loved the suite. It’s so nice to have one’s own room. We had a kitchen and in the morning had a complementary breakfast box containing pastries. We also had a banana and an egg to eat. It was ample. The location was quite so we had a good nights sleep on really good mattresses

The management was extraordinary and was very helpful with directions and recommendations. The manager was great especially when our cell phones didnt work and we needed to call our provider. The room was comfortable, a bit small. Couldn’t have asked for a better location to walk to everything.

Need ventilation in the bathroom and maybe a new filter in the air conditioner. But otherwise no issues. Had to park in the public lot down the street.

Excellent location! Located right in the heart of the city so it was easy to walk to whatever we wanted to see. The building is old with a lot of character but renovations make for clean, updated rooms which are sparse but very comfortable. The staff was friendly, helpful and very accommodating. The breakfast box outside our door in the morning was very thoughtful.

The lack of parking was a surprise but we did not mind the five minute walk to the parking lot a few blocks away. Our bathroom was VERY tiny and a little quirky but we made do by moving a small table next to the door.

This is an old, historic hotel being renovated but it has kept lots of its historic charm. Great location in town. Stratford is a very walkable city and this hotel is close to some of the theaters. We were celebrating an anniversary and when we entered our room there was a lovely swan towel sculpture on the bed with a truffle candies shaped in a heart. Also, there was a cute sign and a slice of wonderful cake to share. Nice touches. The room was clean, bed was comfortable and staff friendly. They leave a continental breakfast outside of your door in the morning that was tasty. The communication from the hotel, via texting, was very helpful.

Perhaps that the parking was an additional cost. But on the plus side it was nice to be able to park near the hotel.

The management and staff went out of their way to make my stay as wonderful as possible. The room was quiet and clean. The bed was comfortable. The breakfast delivered to my door was wonderful. The complimentary snacks and drinks as well as coffee and tea added an extra touch of comfort and elegance.

The room was very small and there was no electrical outlet in the bathroom. However, the kindness of the associates more than made up for these small inconveniences.