We put our wet towels outside our door and they gladly came to the room and replaced them when we were out. We didn't even have to bother asking. On our checkout day, we didn't have annoying housekeeping asking if we were leaving like in other hotels. There's a lot of shampoo, conditioner and lotion which isn't the case with other hotels that give you a tiny bottle (and they come in ones even if you book for two people). There's free coffee and water. The place is luxurious, quiet and the parking is FREE!! Rooms are noise-proof.

Bring your own snacks, everything costs $5 at the reception.

surprisingly quiet given close-to-interstate location. well taken care of. excellent breakfast

maybe it's too much to ask for a Hilton Garden Inn, but there was no one doing the kind of things that the bell captains of old used to do-- knowing the area, restaurant recommendations, etc. Post-covid, 3-star hotels are now all charging 4-star or 5-star rates, but not upping their service level accordingly.

all ok

I asked for an invoice, and they said it was charged through Booking.com., so not there responsibility. when I received my credit card charge it was direct from the hotel, so I rang them to request an official hotel receipt, and they again said it was not possible. When I checked my booking in booking.com, it correctly stated the hotel will invoice directly. Is this the only hotel in the world that cannot issue an invoice? I have not had a problem at any other Hilton or other company.

Clean and comfortable

Every Hilton we have stayed at during our vacation has had problems with their tv . We were finally all Hiltons are having issues due to corporate changes to their system

Loved the night front desk and bar and grill staff they were great. Nice location. Nice size room. Breakfast was good. The gym is very well equipped.

The floors in the elevator were messy. And the tables in the eating area needed better cleaning. Also, the room had a little bit of an old smell.

front desk is very cold, did not offer any information or details about anything

just not being told about breakfast, timings, any details, have to find out myself o

Everything....had all you needed...was clean

Wish it had a lap pool...but I made it work in the little pool...if there was a bigger pool ...I just didn't see it...but I still enjoyed my stay

We loved the location it was close to where we were visiting. The man named John at the front desk went above and beyond to make us feel welcome. He was very kind and welcoming. The pool & spa was nice as well.

Saw two men go from sweaty fitness center into pool. Ew!

The room was spacious and spotless. Beds were very comfortable. It was very quiet also.

The only thing was that $300 for one night, a bit pricey

Clean, excellent breakfast. I love how the hotel provides times for breakfast, pool, gym.

Need better pillows