We recently had the pleasure of staying at the Hetzel Hotel Stuttgart, and I can confidently say it was one of the best hospitality experiences I've ever had. The staff were incredibly warm, helpful, and genuinely kind — truly some of the nicest people I’ve ever encountered at any hotel. Their attentiveness made us feel completely at home from the moment we arrived. The surrounding district added another layer of charm to our stay. It had a unique atmosphere — peaceful, beautifully maintained, and almost cinematic in how it gave us chills walking through it. It’s the kind of place that makes you want to slow down and take everything in. I wholeheartedly recommend this hotel to anyone planning to stay near Stuttgart. Whether you're visiting for business or leisure, you'll leave with fond memories and a desire to return. We are wishing the entire team all the best!

Quiet location and very comfortable hotel. Clean, with great breakfast. Staff was very helpful I was charged through booking agency and by hotel but staff called when they discovered the mistake and called me. Refunded the double charge.

Parking was a bit confusing. We arrived evening and had to search for a parking spot. Found one, so it worked out. I wish there was more room in their area for a drink but was always full. Attached restaurant was only for reserved customers. Probably not a problem outside of Cannstatt fest period.

Staff friendly Room was clean Mini fridge in the room with a balcony and beautiful views Good cleaning staff

A bit out dated Location was about 15 minutes from stuggart centre by tram Weird smell in the breakfast area Breakfast was awful, limited choices , food not restocked quick enough. Local pubs , look nice but staff don’t appear to want tourists and are quite unfriendly

The gentleman who checked me in was very efficient, helpful and friendly. He explained everything I needed to know for my stay without me having to ask any questions. I found him very professional and clearly dedicated to his job. It was an excellent start to my stay of two nights. My room was on the third floor and I must respond here to some of the other reviews which I have read. The Wi-fi worked perfectly in my room (375), with a very strong connection. I had no problems at all, so previous guests must've encountered other technical faults with their signal. I checked in on a Saturday and was expecting to hear loud "party" music from the street until early hours, but it was very calm and peaceful. I slept with the balcony door ajar, but had no disturbance. The room was large and comfortable, the bed was particularly divine! Lovely bed linen and super mattress, I slept wonderfully. Not a memory foam mattress, so I suppose could be deemed too soft for some people. There were tea and coffee making facilities in the room, but on my arrival the sachets had not been correctly refilled. Rather odd quantities and the tea-bags that were there had been water damaged. Fortunately I always carry my own supplies of my preferences. The next day I informed Housekeeping, and the very friendly lady gave me a plentiful stock of everything. Room was very clean, equipped with everything I personally needed. It was possible to request extras such as bathrobe, slippers etc - free of charge, but not necessary for me. I didn't try the restaurant or bar, but everything looked great. The restaurant is actually next door, but you can access it through the hotel breakfast room. Restaurant and bar are closed on Sundays. Breakfast was excellent both times I went down for it. The first time it was extremely busy, the hotel had been full on a Saturday night.

Everything was perfect. I would definitely stay here again when I'm next in Stuttgart, but next time I'd probably book one of the apartments.

Clean rooms modern bathroom, good breakfast, connectivity to tram, friendly staff

Nothing to complain about. We opened the windows to get some fresh air and couple of mosquitos came in...but we travelled in peak Summer.

Everything was good, close to several u-bahn linien, room itself was very big with everything needed, bathroom was comfortable and special kudos to breakfast. I didn't expect such a good one

Large parking area behind the hotel, but when it is full, one must find parking elsewhere. Lots of restaurants in the area. Friendly staff at reception.

My colleagues commented that the gentleman at restaurant next to the hotel was unfriendly.

The room is much clean and even receptionist staffs are friendly which makes the situation relaxing for me. However the location itself is a little far away from the city center, but then again we have suburban railway or S-Bahn to commute back and forth

The desk in the room is completely optimized with my job. It’s could use my laptop(13inch) with extra monitor (13 inch). The parking is also good and safe

The room was comfortable and well equipped. The staff is very friendly. The ladies serving breakfast provide exceptional service.

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