What an amazing great hotel! Brand new hotel, but already excellent trained staff. This is quite unbelievable how good the guest experience is - thank you Carlos and the rest of the staff. Reception staff, (breakfast) restaurant people very friendly, service oriented and talkative / interested. Breakfast top three of my hotel visits ever (and I have visited quite some high quality places ;)). Nice spacious rooms, very clean, good bathroom and superb views on Lake Victoria.

No negative comments!, which is quite unbelievable for such a new hotel. Great staffing (and training)! Thank you Carlos and staff for the superb guest experience.

Breakfast was just astonishing. So many choices, selection of many kind of food, vegetables, fruits, bread, chinese, asian food. Just great !! Very good café. Nice and very polite staff - waitresses .

Leak troubles in bathroom. Not well sealed doors for shower. Full bathroom of water after every shower I take. Often weak connection of Internet - Wifi. Should be better for common use.

Modern full service 5 star hotel. Elegant common areas, spacious room and hallways. Well maintained and staffed with thoughtful polite and efficient employees. Great location loction near downtown and the airport. Myanmar Plaza attached which is a clean mall offering many food and shopping options. Really good diverse breakfast buffet offering world class service. Our room had a fantastic view of the Shwedagon Pagoda.

really nothing

Superb location with nice shopping mall adjacent to the hotel made it so convenient and comfortable to drop by for informal meetings and meals. Dining at the Market was also enchanting with its delicacies and their staff were well attentive and professional in handling service. I enjoyed the privacy at high class. Room amenities were sufficient. Lighting and electrical sockets were sufficient. Overall 10/10.

Great service from doorstep with porters on hand to assist with luggage, fuss-free quick and efficient check in and check out, warm greetings from everyone, immaculate housekeeping, generous and clean room, awesome well maintained and well equipped gym and just a sheltered walk to Myanmar Plaza for groceries, good and such. Room service was also obliging when I requested some food at 11pm, past their serving hour for certain dishes that require more preparation. I will be back again ❤️ 😍 💖 ❣️ 💕 💘 ❤️

NA

Another great stay at the Melia and happy to see the buffet breakfast back at The Market, which makes any stay at The Melia worthwhile. Gym is well kept and I got a non smoking room on a non smoking floor as requested. Room is comfy and the shower issue was resolved quickly after informing front desk 👍 Check in and out is smooth as always with well trained staff!

Hotel is well maintained still. The corridors can do with the air conditioning on, as well as the lifts, in this almost 40 degrees Celsius heat.

Fantastic breakfast buffet, very helpful staff, great gym with lots of equipment and a nice pool. The rooms are big, modern design, and there's both a desk and a separate couch. The bathrooms are spacious and moden. Good value for money.

The fridges are very small and do not cool down sufficiently to store e.g. food.

Everything are great. Staffs are really nice, especially Aung Ko and Hana, really passionate and help a lot, even got a little discount from upgrading from Level room to Junior Suite room. Bathroom have a big bathtub and the shower is also great. It's also available for late checkout without extra charge if the room is available. I really enjoyed a great time here, too bad just staying for just one night.😍

We had selected premiums room with lake view (non smoking) and the room provided by the hotel was excellent with a beautiful view of the lake. The room was spacious and is well planned. The breakfast is fantastic with a nice spread. The staff is warm and ready to help.

International breakfast Swimming pool Fitness Near shopping

Air conditioning not cool