It’s a beautiful hotel and location. Where we stayed has a significant historical landmark which I learned that it was originally used to host foreign diplomats, honourable international guests in the Tang Dynasty. All good facilities are nearby.

Nothing, everything was exceptionally good.

The location is fantastic! The Drum Tower is a very short walk away, so is the Bell Tower. The Muslim Quarter and its food market is right around the corner, the metro station is a few minutes away and, by the way, the Xi'an metro is excellent. Very affordable, very clean hotel, it is a great deal when traveling on a limited budget. I would like to mention lovely Miss Spring who was so courteous and helpful and assisted me in finding a taxi when I left, much appreciated!

Well, I had no view, or not a pleasant one, but I asked for a quiet room, and that is what I got, so it really did not bother me.

The hotel is located right in the centre of Xi‘an with the muslim distict and Mosque with Drum and Bell Tower in Walking Distance. The hotel is very clean and spacious. The staff is friendly an forward-looking (The Handle of the Shower Head broke off - was detected by the cleaning lady and repaired within 3 hours). Breakfast was excptional, frehsly cooked and subjected to daily changes.

Just nip-picking: - There was a strong smell of perfume in the lobby; - The washing machines and dryers had very variable times (like more than double the time on the display at the start).

Despite the fact that English was very limitedly used, the staff gave great service. Everyone. From the doormen to the housekeepers, the receptionists, the customer service are wonderful, helpful & polite. The amenities are good. They function properly. We went during winter (as low as -8°C). Lo and behold, hot water is 24/7 endless supply. There is a shallow bathtub too. Good for soaking away aches & pains. Although we did not use the swimming pool or gym, there is a free laundry room located on the third floor of the hotel. They provided 3 washing machines, 2 dryers, hangers, iron, ironing board & also steamer. The location is heaven sent. Turn to the right & walk straight, there is the Xi'an Wall. Along the way, there is a pharmacy which we dropped by twice. There is also a small path selling a myriad of halal foods. Turn to the left, there is City of God Temple, Muslim Market Street, Muslim Quarters, Drum Tower & Bell Tower. There is also a Metro station Guangjijie exit A1. 1minute walk at the left from the hotel entrance. My husband & i have already planned to stay here again next winter. Although we will vusit Harbin, Lanzhou & Xinjiang too, Jin Jiang West Capital International Hotel will be our base for our China trip.

No aircon during winter. We stayed there for 10days. The first night, i slept in sweat. Had to open both windows & request for a fan. They happily obliged & we used it to suck in cold air into the room. Although there are halal foods available surrounding the hotel, how we wished the hotel do serve halal food. There are days when we woke up hungry, but still have to get ready & only get food outside.

The breakfast was great for the price we paid. The location was excellent, close to the muslim quarter, bell-tower, city-wall ,etc. The room was great for the price we paid and personnel was helpful, even though they we not able to speak English. The self-service laudry room is very good. It was easy to wash cloths and hang them for drying. I also just would like to mention that staff member "John Yang" was very helpful in ansering our questions. He is the only staff member, who can speak understandable English.

As an "International" hotel, it would would benefit the organisation if the service staff are able to communicate in English. The are of the swimming pool could have been improved to international standards.

This Hotel Is a Top! Looks like a 5 stars ! For me was a very nice Surprise! Very elegant! The Staff speak English and they are soo kindness tò help in anything you Need! I want tò Say thanks tò Wendy Mao, Jerry Zhao and the star of the lobby Spring Chang! The room Is top! Very clean, spacious, free frigobar rifornite every day, the view of my Window with all the lights of Xian was Fantastic! The breakfast the best! High Quality of the food! And a lot of choices! Very good location, metro 3 minutis by foot...Perfect tò visit Xi an! A lot of restaurants and caffes around the hotel !

In addition to being a beautiful, comfortable and well priced hotel, Jin Jiang West is also conveniently located close to shops, restaurants, metro stations, the Bell and Drum towers, the historic mosque, the Muslim Quarter and a short walk (25 min) to the South Gate entrance. The hotel has a garden, gym, heated pool and laundry room. The hotel seemed quite opulent for the price we paid. The staff were incredibly friendly and helpful, especially Spring Chang, who assisted us in English and even escorted us to our room. The room was spacious, clean, comfortable and had a great view of the historic neighborhood. Highly recommended!

The location is truly the best part of the hotel. Though breakfast was not included during our stay, the hotel's proximity to the Muslim Quarters was extremely convenient for getting food both in the morning and late at night. Major attractions like the Bell and Drum Towers are right down the road a short walk away, and the metro exit is right at the hotel's doorstep. The laundry room which guests can use for free, equipped with detergent, dryers, and steamers. Rooms were nothing fancy, but nothing to complain about either.

Some of the guests would smoke in the rooms, but leave the door ajar (presumably so as not to trigger smoke alarms), which would cause the entire hallway to smell heavily of smoke.

The property had a nice a layout and seems to been kept up to date. It’s clean and modern but decorated with a beautiful traditional chines twist. Wifi was working well. Liked the complimentary drinks in the mini bar. The staff were very nice especially David and John Yang. Though there was a confusation on how the city tax should be calculated. The room I was given had a decent view overlooking the Muslim quarter which is literally a minute walk from the hotel. The breakfast was quite generous where Chinese and western style are offered.

Confusing local tax Calc paid almost a 100rmb on top of the amount quoted on booking.com

The hotel is ideally located near the snack street and the metro station. The bed is comfortable with a variety of pillows to choose from (call room service), greatly improving the quality of sleep. Prompt response and reliable service. The bathtub and instant hot water is a pleasant plus.

Since the hotel has central air conditioning, it cannot be turned on to cool the room during the fall, but at this time, the room temperature is no less than 26°C (79°F), feels stuffy when I sleep. The laundry is self-service and not delivered to the room. Lights are old and the room is a bit dim at night. The elevators are strangely slow.