1. Staff was courteous . we arrived quite late by 1am and they were available for smooth checkin 2. The room was quite big , mountain view as booked 3. Bathrooms were clean and hot water was available at all times 4. Enough sofa space and seating for group of people 5. we had asked for extra bed which was prepared before our arrival itself 6. Location is quite good and about 8-10 mins to MG road which has all eateries 7. Property is beautiful - lots of flowers , cleans and heritage portions of the hotel , good view 8. Taxis were allowed till inside so luggage management was easy 9. Did not try the food as MG road was so near - did swiggy and it was accessible

- different tea varities would be nice - had only assam team - no infusion or green tea variants

The hotel is a nice old residential building so it gives a homely vibe. The courtyard is green and full of plants and offers amazing views of the Himalayas. It is also located on a side street so you're away from the city's loudness. At the same time walkable distance to the main shopping street, MG road. The staff is very friendly, helpful and hospitable. There was a problem with the water heaters during our stay, and they promptly changed our room. The food at the hotel is amazing and their Sikkimese thali is a must-try. We didn't bother eating anywhere else in Gangtok. They also organised the traditional millet beer “Chang” one evening, which was another great experience.

Card payments were a bit of a challenge. Hopefully, they will update their payment system in the future.

Location is good, tucked away on Tibet Road yet walking distance from New Market. Breakfast, especially the "Himalayan" breakfast is good, eggs a bit oily. Very good staff, accomodated our requests and courteous. The view of Kanchenjunga when the cloud lifts is wonderful.

Hot water in my bathroom did not work the first day. On the second, worked in shower but not in the basin. The drainage in bath area needs to be covered.

A gem in Gangtok, this hotel is the perfect choice when visiting the region. It offers breathtaking views of the valley. The rooms are spacious, and the bathrooms are clean. The hotel's location is just a 5-minute walk from MG Market, the city center, and the pedestrian street where you can find all the shops and restaurants you need. Additionally, they provide reasonably priced laundry services. It's worth noting that while booking.com states that booking and cancellation are free, a 10% deposit is required to confirm your reservation.

Special thanks to Mr.Bappa Laha (Hotel Manager) for his superb hospitality. He allotted me a mountain view room. Other staff are well. The kitchen staff are also good.

many times Kitchen staff are not picking up the intercom calls. Strict Dinner order timing. after 8 pm they will not receive your dinner order. after 9 pm kitchen will be closed and they will not serve dinner in your room

Everything was excellent, from the support for activities and the comfort of the room to the staff, at every level, that went out of their way to be helpful. I don't often award a 10, but this is worth it.

Laundry took a while to return, but it did in the end, nice and clean.

Very Close to the main market ..M G marg. Very courteous and helpful staff. Good breakfast and food.

Himalayan breakfast is served only on Tuesday.. we really loved it . Would want to have it more often in their menu. Wifi is not connected to inverter backup. I was working from the place for a few days, and every time during the power outage, I had to rush outdoors for mobile networks.

The property is very well located near the MG Road, yet it doesn't have the crowd associated with it. The property is amazing and the staff were very helpful and always ready to assist you in any way possible.

The property is currently understaffed.. Because of this, the breakfast service was slow.

Heritage home converted to home stay cum hotel. Very beautifully decorated and designed. The staff is courteous and helpful. We were offered Himalayan breakfast which was a nice touch. All permits and cabs normally managed by the hotel.

Limited staff. I was very uncomfortable with the idea of staff leaving at night leaving guests all to themselves. There is no one to attend to guests at night, not even security.

Beautiful rooms, really appreciated that the heater was started before we got there. Convenient spot- walking distance to everything.

Kitchen opened a bit late and also it would be good to have the restaurant times and menu displayed outside, so that you can see it even if the restaurant is closed.