We spent several pleasant nights in a comfortable and well-appointed suite, which included everything we needed to prepare simple meals in the evenings. The breakfast buffet was consistently satisfying, with enough variety and thoughtful accommodation of our special dietary needs. The heated indoor pool and fitness center, available at no extra charge, were especially appreciated by the whole family. There’s even a basketball court, which added a fun touch to our stay. The hotel staff were always friendly, responsive, and made sure we felt welcome throughout our visit.

The proximity to the highway did cause some noise disturbances at night, which may be inconvenient for light sleepers. Requesting a room on the quieter side of the building might help reduce this issue.

Ill start at check in, they had fresh baked chocolate chip cookies that were delicious.. The check in process was easy and the staff was very friendly. Our room was huge, clean, great lighting, and exactly as expected. It's all about the little things, right? There were paper towels, dish soap, kitchen towels, utensils and dishes, even a little scrub daddy sponge. Everything you need. The bed was super comfortable as were the pillows. Had a great night sleep amd the room darkening curtains kept the bright light out. Parking was easy, the pool and jacuzzi were great. The bubbles weren't working, but still nice having the hot water. The coating on the inside of the jacuzzi and pool was VERY gritty and hurts if you scrape your feet or knees. Just have to be careful. Overall very satisfied with the stay. There was a full hot breakfast as well that was stocked well and very good.

Everything was great for the most part. Friendly employees, great customer service. Clean, nice and quiet hotel.

Room kept getting hot. It would've been nice to be able to control keeping the room cool. Im guessing their ac is set to energy save and theres no way for guest to change that, neither my boyfriend or I slept well because it would get so hot in the room while having to wait for the air to turn back on. A fan in the rooms would be a great addition to the rooms for this issue.

The entire property, including our room, was really clean. The room had plenty of storage spaces, lots of lighting, easily accessible outlets, a kitchen with a full size fridge, dishwasher and supplies. There was a sitting room with a very comfortable couch. The staff were exceptionally kind and friendly. Good complementary breakfast!

My only complaint (and it’s minor) is that we couldn’t figure out how to adjust the thermostat. It was set to 72, which is likely comfortable for most folks but we were too warm.

I like the comfort. Everything was clean and nice.

I didn't like the fact that I told the receptionist that I was getting married he charged me $1000. However I was speaking with a lady before she said $500 for the rooms but because I had issues with my credit card I had to call back a day after. When I called back because that I mentioned that I was booking the rooms to be closer to the church where I was getting married the guy said the 2 rooms were $1000.

Breakfast included. Location to our venue

Ice machine in freezer should be turn on when guests are expected in the room. There isn’t any ice machine other than the room one that we could find. It would be helpful to have a binder of local information in the room also ie aces to order from.

Large clean room, cozy bed, friendly staff, well located.

There is a ventilation problem. There is no extractor fan and if you cook, the smell stays in the room and doesn't evaporate. Wifi is ok, can be better. Breakfast also can be better.

The impeccable service I received with two employees Trudy and Kimi make absolutely Residence INN my final destination at anytime I am traveling to Brockton One thousands thanks

All the staff were very relaxed and calm, but especially Nick. He was at the desk when we checked in. He was very nice and took great care of us. He made our stay feel as if we were right at home.

Breakfast was great. Plenty of food. Lots of options.

They closed the pool at 7:30pm on a Saturday night. For all of us there for a basketball tournament the pool was why we picked this hotel for the one night. Very bad timing to close for chemical balancing.