We were welcomed by an efficient and friendly gentleman on reception who gave us all the information that we required. The morning staff were excellent, cheerful and friendly. Breakfast was great, cooked breakfast was available and was perfectly cooked and presented. Our room looked out over the town square which was delightful, especially on Market Day when we awoke to find the square had been transformed and was alive with lights, colour and traders selling their wares. We spent a happy time looking at their wares and buying items to take back to UK with us.

Two of us had a room that looked out over a vista of grey roofs - not very exciting but I presume that this was unavoidable. We have no complaints.

Great central location in the town. My room was clean, spacious and nice and quiet at the back of the hotel. The bed was comfortable and I had a great nights sleep. The restaurant next door was also great for a quick informal dinner with plenty to choose from on the menu. The hotel was less than 10 minutes walk from the rail station

Breakfast was OK but was very carbohydrate focussed. I was offered some cooked eggs which I am not able to eat and there did not seem to be another cooked option available to me. I did have some nice local break with ham and cheese but not sure this really represented value for money when considering the price.

I really like the location where we can easily go for shopping,to Dina and it nearby to train stations. Rooms and services was great with full facilities.

No comment and no complaints

Very quiet rooms on the Back of the hotel

Even Dispite saying quiet room, the La Louviere Plage Happens directly in front of the hotel, and it hast been clearly noticsble... Happens every year, so you should check dir the Dates, If you are noice sensitive.

Very clean and quiet, friendly staff, many things to do in the area that are walkable. Close to the train station.

Supernice staff, cyclist friendly hotel, bike in your room and an elevator that fits all of your bike. Good sized room and really comfortable bed.

The doors to the rooms slam shut hard, making the wall shake and in my case with my room the bed was against this wall. So not quiet or soundproofed. But to be fair, no hotel ever is. Breakfast was nothing special but never is in France or Belgium, these people hate breakfast more than anything. The carpets in hallways are freaky. I'm not sure if I like or dislike them :)

It has a very central location at La Louvière, Very walkable. The hotel staff were kind and helpful.

The cleaning wasn't great, I had to ask a few times to clean things again. Some of the furniture in my room wasn't in the best condition.

Good location, great value for money. Friendly staff!

Unsure where to park (for free) in area. No clear instructions on the key card as what to do when you arrive late and need entry to your room (but there's a bell! It's loud but someone will let you in).

Check was very quick, staff spoke English and were extremly helpful, breakfast was served in my room at the time at the time I asked, perfect service. Resterant next door serves decent food at a very fair price. One note if taking a car park in the street first then get ticket from hotel for qpark underground carpark in the town square, you will only have to pay the hotel charge then not an extra hour to qpark.

Centrally located, very comfortable room, top-notch breakfast

Very minor point: Hotel didn't know that the central partking garage adjacent to the hotel was closed that weekend.