1) Affordable price and good value for money! Facing the necessity to spend a weekend in Madrid, I was horrified by extremely high hotel prices. This Ibis hotel, situated in a quiet and modest area of Getafe (part of autonomous community of Madrid), turned out to be the only decent affordable choice (approx. 68€ a night). 2) Location. Yes, strangely enough! For those who use public transport like me, the absence of a metro station nearby is no problem, because there are two RENFE (suburban train) stations at walking distance from the hotel, Getafe Centro (15 min on foot) and Las Margaritas (20 min). It's as comfortable, cheap, and swift as metro. From Getafe Centro, line C-4, there are only 4 stops to Atocha train station in the centre of Madrid. 3) Personnel. Incredibly polite, and I would really advise the hotel management to give them some award as they deserve it. My deepest thanks to the young lady at the reception desk who was there during my stay. During check-in, she took notice of my request for a quiet room, made at Booking, and fulfilled it!! This is amazing for a big chain hotel where such requests tend to be completely ignored. Later, she kindly helped me with minor issues (like, provided a glass of hot water, as a kettle is traditionally absent from hotel rooms in Spain! :)). Passing by the reception desk, I often witnessed new guests arrive, and always she served them most quickly and efficiently. The girl at the bar was also very nice! 4) The room. That super receptionist gave me a quiet room, as it was at the end of a corridor, and I could sleep really well due to the absence of noise from the neighbours. Everything corresponds to the pictures, quite a standard Ibis room, impersonal decor, nice bed, good hot shower. Very clean. I am very content.

We chose this hotel because it was on the outskirts of the city and it offered parking for the hire car. The hotel has a great "vibe" - a really nicely designed lobby/bar area. Staff were friendly and supportive. The hotel is located within a short distance of the train station and this worked very well for our trip into Madrid central for a day of touring. The hotel is also very close to a Lidl store and this was useful for picking up a few items for our trip. Pleased with our choice of this hotel.

I stayed with my five year old son because we had some business to attend in the centre. It was very easy to get to and from the train station even in the rain. There's also loads of parks for kids to play in. Near the hotel and over the overpass. Near Lidl and Mercadona (major supermarkets) . Also, the restaurant downstairs had yummy food! The room is a good size, overlooking trees and greenery. The shower was A.ma.zing!!!

Maybe one more towel each (you can ask at reception but would like to separate my face from the rest, especially if we are encouraged to re-use towels. The pillows are horrific. That's all though.

I loved the whole atmosphere of the hotel. I was pleasantly surprised that it was a music hotel and that it had live music on Fridays. The buffet breakfast was delightful! The rooms were always thoroughly cleaned.

The rooms were a little small. There wasn't a coffee maker, microwave, or refrigerator in the room. Maybe that's an American thing. The elevator was really small. There wasn't any conditioner for my hair.

Accessible facilities were requested for the wheelchair user and these were provided without question. The bar and food available, although limited, were good.

The price on Booking.com fluctuated depending which day you checked out the cost of staying here. Sometimes it appeared as though there was no availability, when there was. I assume this is due to Booking.com and not the hotel.

The hotel surpassed expectations, modern, good facilities and overall, good value for money. Quite a good location dispite the traffic. Good to be able to exercise our pet outside.

Charging customers for parking seem a bit excessive. This was not made clear when booking and we only became aware of the charge when at booking in at reception.

Great location for mad cool festival, very close to shops and the bar was great

I’ve been changed twice, as I’d already paid for the booking and then the hotel took it from me again.. (made booking.com aware 3 days ago and still not had a reply.. not sure if hotel or booking.com fault as yet)

The lady working at the reception was extremely nice and helpful. The hotel itself is clean, comfortable and cosy. There is a Mercadona next door and a few cafeterias around.

The public transport is quite far away (around 1km). The train/ metro can be considered to be walking distance away from the hotel. But it is still something to take into consideration.

The fact that the shower and bed is super clean, makes me always choose for an Ibis hotel as well the core identity which give me a comfortable feeling and stay

The only point which was in my opinion not as I would like is the breakfast. It all looks great, only the products are in my opinion not really fresh. But a human being can not have all he wants

Great location, we were driving so the city center and theme park and were only minutes away. There was easy parking on the street as well as a small market and a Mercadona right next to the hotel. They also have their own bar/lounge that was inviting and served good food and drinks, great for an end of the day meal after a whole day of sight seeing.