The concierge Geoffroy provided the best service ever at the introduction of perhaps an older, but nevertheless elegant establishment. The view from my room and restaurant of Sakurajima were absolutely excellent. Also, the convenience store on the ground floor had excellent souvenirs and best sake range I saw in Japan. The staff here at the convenience shore were extraordinary friendly and took photos and videos with me. The hotel has a free shuttle bus to Kagoshima-chou station and a tram leaves three blocks from the port to Sakurajima. I will be back I hope in the near future. Though I never found Blofeld.

The view of Sakurajima from our room was fantastic. The staff were kind and helpful. The free shuttle bus was good because the location wasn’t near a train station or the main part of town. There were restaurants and a grocery very close by and the breakfast at the hotel was very good with a lot of choices. The room was comfortable, clean, and quiet. The spa was lovely and also had a great view. The staff was wonderful on the day we left because they arranged the taxi pick-up for us and gave us a box breakfast in exchange for our pre-paid breakfast which didn’t run early enough for us to have.

While the shuttle bus was convenient, the timing wasn’t always. It ran every hour so you had to plan ahead to catch it. And it didn’t run early so if you have an early flight you have to walk 40 min or take a taxi to the airport limousine bus stop. Also they didn’t have a laundry facility to use.

All was good. The Spa was nice, separate man and woman (which is standard), but on the leaflets a lady and a man were in the same pool, what we hoped for. Braekfeast excellent literally 100 different options Parking very efficient View magnificient

The Spa was separate man and woman (which is standard), but on the leaflets a lady and a man were in the same pool, what we hoped for. We asked for a double bed, which we only got for the secong night. (extra to be paid no issue) And the doublebed has access only from one side, which is a problem for more elderly....

The staff were very helpful and friendly. It was convenient that a buffet dinner option was available for a fee within the hotel. The hotel restaurant also sold lovely cakes. The souvenir shop within the hotel sells some cute souvenirs. The 13th floor onsen and 12th floor lounge, both with a view of Sakurajima, were superb. It was very convenient to have the free hotel shuttle bus to Kagoshima-Chuo JR station. The hotel room's ambience music was very soothing.

The hotel didn't have laundry facilities. The free WiFi can be intermittent at night when many guests are using it at the same time.

Amazing view waking up to the sunrise over sakurajima every morning! The hotel may look a little bit old, but everything was in working condition and clean, plus it was very spacious and so very reasonable for the price. Most hotels in the city areas we can barely open our two luggages, but this one had plenty of space with even a small seating area and balcony. There are sakura trees just below the hotel which happened to be still in bloom even though we did not come specifically according to the sakura forecast. We got to enjoy them up close without going anywhere, which was a very nice surprise. There is a free shuttle bus from Kagoshima-Chuo station to the hotel, and the bus can also take you to the main shopping street, Tenmonkan. You can save a lot on transport by just taking the shuttle bus to these main areas. All the staff were very patient, friendly and smiling all the time. Just beside the hotel, there is a convenience store and a whole shopping arcade with 100 yen shop, grocery store and more. There are also many fast food (mos burger, macs) & restaurants (soba, udon, sushi) within walking distance around the hotel. The staff were efficient in calling a taxi on our last day. It cost about $10 by taxi meter to drop us off at the Toppy Fast Ferry port.

It is a little far from the main areas with not much public transport connections if you miss the shuttle bus. We found ourselves stranded one time when we took the public bus in the wrong direction - we had to either walk at least 45min to the hotel or wait for the next public bus for 30min (the driver was very helpful in advising us). In the end we decided to walk back to the nearest tram/street car station, take it back into Tenmonkan, and wait for the shuttle bus again.

Liked the fact that it was old school large hotel that retained most of its features and was for its well cared for. Breakfast was good with a lot of choice. The onsen on the top floor is small but the views are amazing. There’s a free hotel shuttle from the main train station and centre of town.

Nothing really, it was a very easy stay It’s out of the centre but the quiet neighbourhood and direct views to Sakurajima make up for it.

🏨 I chose this hotel mostly for the views over Sakurajima and it did not disappoint. For the extremely fair price it was a great view, both from the room in my case and from the hot bath. Staff was great and extremely accommodating, and they seem to spoke a variety of different languages. It was possible to leave luggage for storage before checking in. The hotel is huge, and seems to be oriented to weddings or other similar events, but for a solo stay it still was a good choice. 📍 The location is not overly convenient, but there are free shuttle buses to/from JR Kagoshima-Chuo station and to Tenmonkan. Unfortunately, they have limited operation time, check the hotel for the timetable. At the time of my stay, the first bus from the hotel left only at 8-30, not early, and the first bus from the station left only at 13-00. There are however very convenient city buses, especially no. 16 that connect both to JR Kagoshima-Chuo and to the ferry terminal / aquarium. On the positive side — there's a large convenience store just outside the hotel. There's also even a souvenir shop at the premise of the hotel. 🚪 The room was big, and as mentioned, with a great view of Sakurajima from the balcony in my case. The noise isolation was great. There even was a radio built in the bedside table with options of spoken word and background music. 🛀🏽 The bathtub in the bathroom was of a very good size to be actually used as a bathtub. 🍱 Breakfast was exceptional, a huge buffet with a tremendous variety of options rarely seen in such amount elsewhere. 🛜 Wi-fi worked well in the room and in the common area. ♨️ There's a common hot bath with a great view over Sakurajima (obviously the view is there when it's not dark). It's a nice bath, not very crowded. There are small lockers for items like keys and phones.

🧺 Because it's more of a vacation hotel rather than a business hotel there is no coin laundry. 📍 Note that the location is not overly convenient (outlined the location in the positives, however)

-Convenient paid parking 1000 yen per day, you can take your car out as often as you wish. -While rooms are not modern, they are big, clean and spacious. Ours had an excellent view of Sakurajima. -Staffs speak English and are extremely helpful - they helped us with all our luggages. -Excellent onsen with lovely views of Sakurajima.

-Leaving

Wonderful hotel with a very nice ambiente, friendly staff and stunning views of the Sakurajima volcano. Everything was great, the spa/onsen was awesome and there was even a free shuttle bus to the train station. The location is good to explore Kagoshima with a bus stop, a convenience store and a really good restaurant next to the hotel (although sometimes a taxi is needed to get around). The Hotel also has a neat small store itself with souvenirs and necessities. We would always come back and can only recommend the place.

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The lobby looks refurbished and the staff can speak different languages.

The location is far away from the city center, although there are the hotel shuttle buses to take you there. It’s not convenient if you would like to make the most of your time while traveling. The room service including the massage treatments; however, you will need to reserve earlier to ensure you won’t get depressed as the therapists have the schedule conflicts.