The hotel has its own parking garage where we could leave our car. It is not free, but it is also not expensive. The reception staff spoke English and explained everything to us. The hotel is old, but the room was nice and clean. It was also spacious and we had a direct view of the volcano! The bathroom was perhaps a little small and the only really worn-out part of the room. However, it was clean and provided everything we needed. The beds were comfortable, and the air conditioning and Wi-Fi worked perfectly. We also used the pool, and our child loved it. The breakfast, which is self-service, was also excellent. The hotel is quite isolated and far from the center. However, it is very peaceful.

It was great being able to use the outdoor pool with hot onsen pools too. Be careful- for free use you need to go to the pool by 5.30. Then it closes at 6.30 and reopens at 7 for evening use. The view of sakurajima was beautiful! The hotel is near the port so it's easy to get ferries to sakurajima and buses to the station.

The WiFi in the room was weak and only really worked right next to the door. There aren't many restaurants near the hotel so we were a bit stuck in the evening because the hotel restaurants were too expensive for us. There is a good supermarket within walking distance.

The best thing about the hotel is the views across the bay and of the Volcano. Who needs a telly if you've got THAT view from the large panorama window and balcony. The room was large for Japanese standards and comfortable, although the furniture a little dated. Breakfast buffet excellent and to be recommended. The small Japanese restaurant in the hotel is exquisite but needs pre-booking, the service unsurpassed. The dinner buffet was a little disappointing at 4.500 Y. When we arrived at 7:30 for a 90 mins session, half of the dishes had gone and were not replenished. The location in terms of access to the city and facilities, ferry terminal and station is not the best, unless you have a car. There are 2 bus routes, but only with 2 buses an hour. However, a s said before, the Volcano view compensates for the few little shortcomings.

We were staying at renewed room high floor with refurbished room facing Sakurajima which was fantastic. The room was extremely spacious and clean. However, do bear in mind this is an old hotel and may not all rooms are refurbished an parking is chargeable of Yen 1000 per night and even though the parking lots are limited but their have an associated parking lot with ample parking space which is located merely cross the road, same parking fee applies. Convenient store is across the road and a hotto motto hopefully I pronounced correctly, sort of fast food chain that is very affordable mins away from the hotel. Going to city centre, driving is more convenient. A

Older facilities.

We had a view of the volcano from our room. It was a treat to watch its ever-changing puffing from our balcony! The breakfast was excellent but pricey. There's both a 7-11 and a Family Mart across the street. An added bonus is the free outdoor spa (hot-tub). You book it at the front desk and they provide towels and robes. We went at night and loved it. Note that you go outside and then downstairs to reach it.

The furniture is worn but the hotel has accomodated that in the price. It's very clean.

Room size, view and service was great. Also bed was firm but not too hard. Appreciated flexibility/ accommodation with room. And yes, the laundry is very convenient and affordable. There is also a large supermarket with a small food court (closes at 6:30) about 5 minute walk from hotel. Thanks for our stay.

Just that it's far from Tenmonkan, restaurants & shopping downtown.

I had business at the nearby Kagoshima Prefectural Office just before our wedding anniversary, so my wife and I stayed three nights and celebrated our anniversary. The room was small but cozy. The internet was great. The room was clean. Breakfast was excellent. The bed was just right. Everything was clean. Parking was extra, but reasonable and convenient. I will stay here again if I have more business at the prefectural offices. My wife was happy we stayed here instead of at a cheaper place like I usually stay. The views of the Sakurajima volcano are superb. The Nishimuta supermarket and three convenience stores are close by.

There are not very many restaurants close by (in walking distance) during cold winter or hot summer days. Plenty of restaurants if you drive your own car. There are no microwaves in the rooms.

The view of Sakurajima from the lobby and dining hall is positively stunning. The room was comfortable, and even though I wasn't on the bay side, the view of the city was quite nice. Staff were very helpful, and were able to call a taxi for me at checkout. Breakfast was very good, being able to see the volcano as you dine. Additionally, they were able to accommodate me with a re-schedule for my stay after my initial trip was delayed a month due to a medical emergency, which was greatly appreciated.

As mentioned in other reviews, the rooms have central heating/cooling, so temperature regulation was a little tricky. I went in December, so the heat was on, but tend to keep my room cooler than most. This was easily remedied by simply cracking the window.

The views of Sakurajima were beautiful. The room was clean and quiet. The bed was comfortable. The bathroom was also very modern and comfortable. A good place to stay after a long day of travelling.

The location was very out of the way - 45 minutes by bus from the main station and another 50 minutes in the morning to the ferry port. This is okay, but please plan accordingly.

I liked the location and the staff and facilities really nice, restaraunts great staff and food

I accidently booked smoking room. I'm quite surprised smoking is allowed in public hotels. I went for lunch after 13'00 on 1st floor and the restaurant close at 14'00 but I was refused service, even befre the last order time. Was really hard to understand why. The front desk staff ensured the outdoor hot bath jacuuzi was40 degrees and above. It was actually cold water in the jacuuzi and cold water pouring into the jacuuzi ... really dont understand why claim its so nice when was actually very cold