I did not like that I booked a unit with you, and when I got to the property, they told me that that room was an additional $324.50. I was informed that " I should have booked direct"

These are time share apartments, both old and new. Ours was an older one bedroom. Spacious but far from modern. The best thing was that it had a balcony facing the sea. Memorable sunsets. But if we were facing away from the sea, it would have been really depressing (and many faced away from the sea). If the booking says "inner courtyard, avoid at all costs).

Being an older time share, it was rather far up the hill. Difficult to walk to. On the plus side, the property now has a regular shuttle going back and forth among the many buildings. And there are many buildings. The property is very large -- 600 or more apartments. But generally well organized and a number of good restaurants on the property. Pricey.

The breakfast at the Mexican restaurant was a big highlight. It had a lot of variety and some thing for every one; everything from fruits to cooked Mexican to sweet buns, cereal and breads. The sea and at least one pool was always close by. There were various restaurants on the grounds and close by off the grounds. The main road was close by if you wanted to take a bus to Philipsburg or Maho beach for plane spotting. But let us not forget to mention the free shuttle car around the grounds, the free welcome drink, and the beach towels that were offered.

We wished for the bathroom to be slightly cleaner than it was. There were traces of the previous guest on the toilettstool in the form of hair. Without us mentioning it, it was cleaned the day after.

Check-in and check-out process quick, efficient and friendly. Room features met our needs. Matched the description as advertised and room kept well stocked during our stay. Staff at beach bar exceptional.

La Patrona for breakfast is overpriced not very good quality, worse was the service or rather the lack off. Breakfast was included in our rate otherwise we wouldn't have used it.

Checking-in was a breeze once u filled out the pre-checking form 48 hours online before your arrival, the front desk clerk was very helpful and informative about the different areas on the property.And if you driving it has parking by the rooms,the rooms are very clean and spacious with a kitchen equipped with everything, even a big fridge so u don't have a problem, the beds and very comfortable and well made, bathroom was also nice will definitely be booking again

The property is brilliantly managed. This is our 12th stay there in 20 years and it keeps getting better, We love the resort shuttle service and the restaurants on the property have also improved. Response to problems are handled quickly by the maintenance crew; nonfunctioning hairdryer and leaking A/C unit. The beach & pools are clean and well maintained and all the staff is unfailingly pleasant and helpful. It's the best property on the island in my estimation...

Nothing comes to mind

The property was great! The location is right on the water and the resort has many amenities and restaurants to choose from even a grocery store so that you can buy your own food and supplies if you don’t want to eat out. I got a massage at the spa which was very relaxing. The only thing is that the fold out bed was in the middle of the dining area and it was hard to move the table and chairs to fold the bed out so we used the sofa for the second bed. Other than that the place worked very well for us and we will definitely be back

Beautiful location with lots of amenities including on site departure for activities we wanted like snorkeling and other island trips. Our villas were well furnished with everything we needed and very comfortable; nice to have full kitchens. Lots of good restaurants at the resort and also appreciated the market to buy groceries. Nice beach. Enjoyed some evening music entertainment. Staff were friendly and helpful. Loved everything about the resort!

We loved this place. It is a large complex with several buildings. If you stay in the buildings near the big pool, they are on a hill and you'll do a lot of walking. We stayed in the "M" building on the water and loved it. The view in the morning is awesome. Staff were all very nice. There is a convenience store on site that has most of what you'll need. Along with the big pool, there are several smaller pools and most have a bar attached with daily drink specials and a 2 for 1 happy hour.

The only trouble for us was we had to change rooms due to a plumbing issue. Slight inconvenience but they were nice about it.

The location was perfect. Everything is available in walking distance..

We arrived in the night. The street area to the building and the entrance to the building need more lighting. That way it would be easier to identify the building. We stayed at the bougainvillea building.