The whole lay out of the complex. The relaxed, friendly and family friendly atmosphere

The bathrooms need upgrading the Grand wing as dared! Furtherthe shower gel holders need relocating as you could fully you the grab handles to get out the bath and after treatments can struggle to get out of the tub

Nice place with perfect swimming pool. Nice staff. Would recommend stay.

Safety, they use vacuum cleaner plugged to electricity next to pool. Should it slip into the pool all swimmers would be electro-executed.

Great facilities, staff very friendly and very nice food.

All,,very nice

Hot room,,witout aircon

Very pleasant atmosphere, nature and calmness. Also the all inclusive bar.

Good location, lovely swimming pools, nice staff, comfortable rooms. All as expected.

Difficult to book procedures in Spa. Would expect they would have few places available for hotel guests.

Separate bathroom with bathtub and toilet. Pools, all inclusive and late checkout.

Everything - All inclusive services, pools, the Room and and late checkout. I was very satisfied

Swimming pool was perfect.

Internet is bad

variety of choices: all-inclusive means actually TOO much to eat :) We had no any special requirements, everyone of four of us was satisfied with the food quality and choices. Very nice personnel. Clean rooms. Pool bar and snacks: it is just 3 stars hotel - level but you will like it at the pool. Location: basically, it is a big "thermal bath island" and a park with nice old trees, home of birds and squirrels. You prefer a small pond with fish? It is in there. Peaceful and quiet even if the Islands is hosting a few hotels and you would expect crowds. The town is not too big but it has its own history. You will find a few nice streets with restaurants filled with people enjoying the place and time.

Booking.com info is not quite detailed: there is air-conditioning in the Hotel building- TRUE. However, it means individual AC in the rooms (when you pay daily fee for a remote controller). But the hotel complex as a whole is badly missing the Air- Conditioning- you will say that on hot, sunny days. And - in my opinion - that is actually WHY they have only 3 instead of 4 stars. To be honest, nothing else to complain about since you arrive in there for the spa and thermal baths rather than looking for comfort of the hotel interiors cooled down. I imagine, when the weather was not so hot, you might not need the AC anyway.,