One of my favorite hotels. The room on higher floor had an amazing view and was soo relaxing. I wish I could stay longer than 3 days. Great location as well walking location to Haeundae beach and to Shinsegae, both actually walking distance. Breakfast was served either on 31-32nd floor and just amazing. Both a la carte and buffet, there was not a single thing missing and the service was perfect. Amazing staff.

The odor from the drainage is terrible 😞 in

Great views, comfortable, refreshing.

The TV cannot be easily linked to iPhone for mobile contents and access to movie apps Second day, breakfast, we were told we would be given a couple seating with a sea view on 32nd floor after waiting for our turn. However, the seat was given to the guests after us. And the staff in charge on the 32nd floor told us she would give us the seat when available. We waited and when we asked her again, she had forgotten and was just patronizing us. Was disappointed.

The room and view was beautiful! Most staff were very accomodating, helping with bags and taking good care of us :)

There weren’t many food options for people with dietary requirements, we really wanted to eat in the restaurant but there wasn’t much we could eat. It made the stay a bit disappointing, but we were just happy to be in such a beautiful place. The only other thing was the next morning we wanted to order a coffee so I called room service and the operator was quite rude, when I asked her for the iced americano her response was “now!?” In a bit of a rude tone, I wasn’t sure what the concern was….

Everything was perfect. Excellent hotel in a great location with great facilities and stunning views of the city.

It is strange that they charge some small money for toothpaste in the room and you also have to pay something for sauna entrance and swimming cap for the pool. You would expect that such items come for free, considering the price of the room. Not so important but nevertheless...

Our room was perfect and room service was also very nice . The staff was extremely polite and very helpful thats a big 10 on 10 for me . Thank you for hosting our family in your hotel ...hope to come to back soon . Keep it up

On day one room service , in your menu under asian specialities theres a dish called "Prawn Wonton Soup " which I ordered and then I was told that its not available . Small suggestion to review the menu and take off the ones which you don't serve anymore :)

Everything was amazing. From the panoramic views on the 30-32 floors where the lobby and dining are to the modern interior with subtle Korean touches to the outstanding service to the wonderful amenities like the pool and spa, everything is top notch. Close enough to the hustle and fun of Haeundae Beach area but is itself in a neighborhood that's calm and quiet.

Nothing.

The hotel is nice, the staff are gracious and welcoming, and the location and view of the bay and the bridge are really great. It's a very nice place to stay.

The breakfast arrangements are a bit strange and feel the a la carte could be better. Perhaps it is just the comparison with the Grand Intercontinential where I'd stayed earlier but the service seemed confused (we were given wrong orders on multiple days) and while the food was certainly nice, it just seemed to lack the higher quality I'd expect at a park Hyatt. Additionally, seating for breakie seemed muddled and found quite often familesi with noisy kids would let them play their iPads at high volume kinda of disrupting the breakie atmosphere. Often it felt like the staff were a bit overwhelmed at breakfast by orders and logistiics. That said, it was good. Just expect it to be excellent at the Park Hyatt for what you pay.

It was a beautiful and comfortable stay. The hotel was extremely friendly. The pool was amazing. The only downside were that the cups were not big enough when we were having tea or coffee and the lighting in the room was little dim but other than that everything was exceptional.

What a wonderful experience from start to finish! My gratitude to the team for their warm hospitality and kindness. A special mention to Mr Ben Park the Duty Manager who was always present and there to assist. Will be back for sure and is undoubtedly the best hotel I have stayed in Busan.