Convenient location surrounded by eateries within walking distance. There is also a convenience store right within the hotel itself. Rooms are big and there are many power outlets for charging of devices.

There is a weird smell on the first floor from the passageway to the convenience store. It will be good if the variety of breakfast menu can be changed daily.

Great kids facilities. Looks like they're adding more facilities too. Pool was super warm. My kids loved this hotel. They thought it was super fancy because the taps were gold. The place looks like it was fancy back in the day but it's a little dated now, however it appears to be having money spent on it to do it up. We hired a car while in Juju (highly recommended) and parking at the hotel was easy. Staff are very helpful. We stayed in a suite and it was really spacious. Sadly the TV was only in Korean and we could not see any way to login to our streaming services instead. A kitchenette should have been helpful and it would have been more convenient for us to have a washing machine in our room. There was definitely space for both of these. However the laundromat facility in the hotel was good.

Having to put toilet paper in the bin was a bit yucky. We actually didn't notice the sign saying not to, as it wasn't in English I think we just overlooked it. Our toilet flooded and we needed to switch the water off and then reception brought us up a plunger to fix it ourself.

We stayed for 2 weeks in January. The kids playroom was awesome for our almost 2 year old daughter, as was the small "arcade" room tailored to older kids or adults. Breakfast was quite alright, although focussed on Korean dishes and not so much variety over the 2 week period - to be clear, not continental breakfast: there's only one type of toast, one type of butter and one type of jam. Croissants, although available, are dry/stale. The television was all in Korean, including the smart tv options, with no way to use YouTube or switch to English. The room was alright. Shower and soaps provided were perfect.

Parking, although alright during our stay in what I imagine is low season, is outside around the building in limited spaces reserved for hotel guests and was only just enough. We did not like that we had to indicate "make up room" just for the trash to be emptied, especially with no trash cans in the corridor.

Overall, everything was great. Location, accommodating staff, facilities. Good stay.

There was unpleasant smell in the hallway.

The location is great as a base in Seogwipo. It’s walking distance from street food locations like the Olle Market. Room as quite large and lots of amenities provided. The receptionist spoke amazing English and gave us some nice restaurant recommendations for us to check out during our stay. They also offered discounts to some attractions like the Camellia Hill. Parking was quite easy at the back of the hotel, no reservation or valet required. It was chilly while we were there, but in the summer it must be quite nice to enjoy the heated outdoor pool and terrace at the rooftop! Amazing view of Seogwipo from there, be sure to check it out. There was a 24h CU convenience store too with access from the lobby, but don’t count on it being easy to access past 10PM as it’s unmanned and we could not get in with our credit cards as instructed.

Great location, within walking distance to some of the major natural attractions like waterfalls and lots of good restaurants nearby. Staff provided a list of good places to eat and we stumbled upon some great places. Everything was clean and tidy. The roof top space and pool were also really nice. We had a view of a small waterfall from our window after it rained heavily which was really nice.

There was a motion sensor by the front door/bathroom which meant that it turned on in the night whenever someone got up to use the toilet! A very minor issue, aside from that, really enjoyed the stay there!

Lovely staff, really helpful, and with much better English than my Korean - use the Papago translation app, it's ideal! Good location for our family week on Jeju-do - a short walk down to the waterfalls & harbour towards which our ruins looked, & into Seogwipo town for food & shopping. The Express Airport bus stops right outside the hotel - what a bonus, just make sure you've topped up your T-Card at the hotel's in-house convenience store. Breakfast will suit all tastes, along with the ample coffee - very good. Quiet, large rooms which were very welcome after two weeks living out of a rucsac/bag on the go. Lovely housekeeping staff working hard behind the scenes, and an excellent DIY laundry in the basement. And of course, it's South Korea - free Wi-Fi absolutely everywhere inside here, & outside city-wide, & even local buses have 6g.

The only comment comes from our teenage daughters, who twice retreated from the rooftop adult pool because too many infants, invading in inflatable seats/rings/armbands, were not confined by their parents to the infant pool. Their suggestion is that pool supervision for safety and pleasant shared use would help!

Room was spacious, we had two big baggage open on the floor. Very good amenities! Great shampoo & conditioner! Great housekeeping. Rooftop terrace was large and had both a covered part with AC and an open part where you could eat take away food. The location was great for eating out and the food streets started there. CU store, and cafe were nice and convenient to have inside the building! The pool was nice, it could use more bathing chairs there were few broken /bad conditions. It is not enough for all the guests so the room to pool space ratio is off, but we were able to enjoy it a few times, but if you want it as an everyday program it might be tough.

The laundry room washing machine were very dirty I took like 30 paper towels and kept wiping out brown sludge from the doors and the rubber place where water goes out those whole were filthy and nasty 😞 the bed quite small for two people and the room would have space for much bigger bed, it was also quite weird bouncy soft if you get near the edge its kike you start rolling off so with two people on it you can imagine. If they have the next time I choose a room with a king size bed, not a double bed seems to solve less than a 140cm in korea

Fantastic Hotel, thank you for the free upgrade it was a really nice touch! Spacious room, very clean and modern. Hotel facilities were amazing and the front desk had all the info you needed with where to eat and the local area

The heating/aircon situation past 10pm. The first night it was so hot in my room but the hot / cold is controlled by the front desk and if it’s less than 10c outside they will put the hot air on. It was 16c and hot was on. My room was 25c and I had to ring numerous times to have the cold air on. They told me to open the window which then blew in all the rain and wind. The next night it was cold outside but the room was still so warm. They should have fans for guests to request from reception in situations like this

The room was large and spacious with enough room for luggage. The beds were comfortable and the rooms were clean. The bathroom was large too and had a great shower/water pressure which was so good after long days exploring. It is in a good location to explore the waterfalls and visit the night markets. It seems like a more quieter part of the island. Staff were lovely and gave us an upgrade which was so kind. There was a gym which was great and a games room below the lobby that was good to use.

The facilities outside the room/lobby seemed outdated or needed more maintenance. I’m not sure if there was a storm or something recently but there was a lot of water damage to the roof and it just didn’t feel nice up there. There were puddles of water even though it hadn’t rained during our stay and the fake grass and structures on the roof were looking a bit dilapidated.