The front desk staff were really helpful, they lent us chargers, ordered our taxi to the airport, gave us towels and other supplies when we asked. The room wasn't as I expected from other reviews. They weren't spotless but they were decent enough for us. The room was spacious as well with kettle, fridge, TV with netflix, a table and chairs and sufficient plugs. We were on 5th floor so had good views also.the hotel exceeded my expectations from the reviews I read so was pleasantly surprised.

Only negative thing to add is the waterfall shower head was a bit loose. So when moved, it actually came away from the threads but luckily was caught so no injuries. I think the hotel should have maintenance checks often on top of cleaning.

Super nice staff, big room with separate shower, toilette and bathtub. Free water, two juices and coffee alongside a microwave in the lobby, service upon request

Some little moldy spots in the room, but no comparison to other hotels and accommodations in Seoul

Great location. Clean, Quiet room. Attentive staff. Would stay again.

Room was a little small. It was fine for just me but if you were travelling with a significant other it could be a tight fit.

The stuff was very good. helped us to book taxis middle in the night. kept my roomcard etc. amazing service

Nothing at all!!

Very cold ac don’t stop blowing in unit even when we put the heat on and our sheets looked dirty and we couldnt get more when when requested and they tried to charge us to get a extra shower towel when they only gave us 1 coming from America for business this was terrible choice

Location

toilet，bathroom，air conditioner，many fry’s

The stuff is nonexistent. I have been asking for an Invoice for weeks now. The desk person redirected me to the website. As soon as I left they disappeared.