The location was perfect. Good communication.

One of the toilets didn't flush properly. But we alerted them and they responded.Sometimes things just happen.

Clean spacious apartment. Loved the shower in the second bathroom but cubicle could do to be bigger. Short walk to the nearest metro which was great and local shops and restaurants around. 15 - 20 min walk to Sagrada Familiar where we found lots of restaurants. Local hospital is just across the road which was great as my sister had a fall and needed to use it.

Lack of communication with the manager/owner. Decided to take train and metro to the apartment but weren't sure on what line to take to get to the nearest metro. Once we had figured it out it was easy to navigate but would be great if sent this info prior to arriving. Was given what I thought was a door code on booking but couldn't get in so needed to phone on arrival. Phone calls answered quickly. Need welcome pack to explain equipment in apartment and what local amenities are around.

There Was a little confusion on keys/codes as the self check in shows pictures of two cabinets near the Check in screen leading us to believe that an actual key was retrievable with a code. The process asked us to call but our phones were not working for calla. We went through booking.com and texted to find out that the code was needed to enter the facility and our room. Problem solved. Also, Locks to patio doors not easy to use. Handle on patio door very loose. No instructions for use of safe. Shower floor slippery, possible fall risk.

The apartment is very nice, with a good location. There is a spacious terrace and all the necessary appliances and utensils for the household.

There was no soap and toiletries in the bathroom, as written in the description of the apartment. There were also no cleaning products.

WiFi is good, appartmant is new and specious.

Check-in communication - worst possible I have ever had using booking... The expected process (that should have been automatic) is not working at all. Then I had to reach them via mobile in roming... additional costs on my end! They do not have Viber, WhatsApp... Not to mention English level!?!? On some messages using Booking App they have never answered... even after check-out. Terrible procedures they introduced and yet not supporting them. For 5 nights no clean towels replacement... I have seen ZERO hosts. One night at 3:30 AM, abother visitor/guest woke me up in order to ask how to leave keys because no one has explained to him how...

It was comfortable, had good air conditioning and wi-fi, we were able to park under the building, had a lift to get to the floor, and it was very clean!

Coffee maker didn’t work (maybe I bought the wrong pods), they did not have any coffee to put in the maker, the main bathroom had a sqealing/fan noise constantly, and the only soap available was for the dishes.

I like the comfortable beds and two showers were a nice touch. No extra charge for late check-in was also very nice. The decor of the apartment was different but nice.

No shampoo, no body wash, no soap was provided. Also the check in process was a bit on an inconvenience when the codes would have been provided via text

The apartament was really nice. The staff person who met us was great and helped us a lot. Air con working, hot water running, clean white sheets and plenty of clean white towels.

Is not much, but maybe they should provide some soap and shower gel.

clean and spacious in a good location

there were no basics. no shampoo, no soap, no salt, no pepper shakers, or basic kitchen pantry type stuff.

It was clean and tidy. Two bathrooms with good showers. Small kitchen and fridge was handy.

As expected from previous reviews the checking in process was a little like an escape room! The second bedroom was very odd, twin beds at either end of a very narrow room.