Very beautiful architecture and decorations, creating a combination between Spanish/Moroccan/Thai style. Great pool area with stunning vegetation. Easy and free parking on the streets around. Great apartments with space and very comfortable beds and fairly quiet AC.

WiFi is not very stable, or fast. Breakfast area is very hectic, but massive number of staff securing smooth servicing.

So many things to list here! Number one is how friendly and helpful absolutely everyone working at Lago Garden is. All were very professional. We decided for half board and the waitresses were amazing at their job. The food served both for breakfast and dinner was delicious, abundant, and fresh. Also several nice beverage options. All common areas, spa, swimming pools, gym were very neat, clean, and nicely decorated. One special thing is that it really feels as if you're in an oasis, far away from civilization, but you're right there in the middle of a nice little town. Nicely located to access many pretty beaches, a shopping area, supermarkets, restaurants.

We don't see the purpose for keeping 2 cages with several birds trapped in them. Lago Garden in general makes you feel free, relaxed, and it's somewhat causing the opposite feeling to see those animals trapped in a corner. During the days we were there no one enjoyed admiring the birds. There's so much beauty in Lago Garden already, please, there's no need for caged birds ;-)

Lovely location - great staff

The room pictures on booking.com didn’t represent the actual rooms. I requested a family room with four beds but instead it was two beds and two sofa beds. This was not made clear and no pictures of the family room bedrooms was miss leading. I only went through with the booking trusting booking.com. The staff were great and found us an alternative quickly with no added fee. However two days into our stay and the bathroom began to stink. We were moved again after I complained. The AC did not work in one room and was barely noticeable in the other.

The gardens are mature and beautifully kept , the staff are kind and friendly and expert at helping guests feel relaxed. We had the breakfast buffet every day and the evening buffet twice - we thought the food was excellent- so much choice well cooked , interesting and presented beautifully. The collection of objects sculpture and paintings that furnish the hotel give guests something different to look and think about at every turn on walks through the building. We stayed in May and there were plenty of sun beds and pool space - the pools in the trees are so pretty . Beds were comfortable rooms were quiet and easy to sleep in 🥰

It would have been nice to have water to drink in our room - expensive using the ones from the fridge- we forgot to buy some from the shops on last day but a very small thing !

Gorgeous setting, staff really friendly, wonderful breakfasts. The pools were lovely and you could always find somewhere in the sun or shade. The rooms were immaculately clean. It’s our second time and enjoyed it even more with our grown up children in tow. They enjoyed the night life!

The only thing was the hotel has a dress code that men need to wear trousers in the restaurant for dinner. This just meant that we ate elsewhere. Just seems a bit old fashioned and stuffy as all the other restaurants in Cala rajada were very chill.

Breakfast was amazing, staff was very friendly and helpful in guiding us around in the area. You could just tell about your plan for the day and the hotel staff would augment the plan with suggestions. They also was very helpful in planning checkout and return to airport in Palma.

My only complaint is actually the high amount of mosquitos in the area around the hotel. I got between 30 and 45 bites during my stay just by walking around the hotel in evening and sitting at balcony. Maybe advice guests to bring a mosquito spray. Otherwise amazing experience and the bugs are not really the hotel's fault.

Great value for money, very charming and luxurious hotel. Loved the pool bar and the layered swimming pools. Fabukpus garden. Mostly German tourists. The spa is ok-ish but who needs that when it is 30 degrees outside. Walking distance to the beach and town, which is actually quite nice. I dont believe you can get better value for money unless of course you have a family of 5 and are looking for a cheap hotel with lots of waterslides.

The art in the hotel is a bit weird and outdated.

I had to fly out to help my daughter who had broken her ankle. We stayed in a suite and everything was exceptional, from the food to the very helpful staff, who couldn't do enough for us. My daughter was in a wheelchair, and both the staff and even some of the guests did all they could to help us.

Nothing really. If anything, some of the wheelchair access was a bit tricky, but nothing we couldn't manage, so all was good. But that's not to say we didn't like it, it was sometimes a bit of a challenge, but as I said everyone was so helpful, it wasn't really an issue.

Good location, big hotel but they have managed to make it seem quite private and secluded because of the spacing and pools available. Stayed in the family suite and it was a really good size. The staff are all very approachable and friendly, I especially liked the breakfast staff (only booked breakfast).

The beds could have been comfier for a 5star hotel. Also, the room did not provide free water on arrival, this is unusual compared to other places I have stayed including those that are not 5 star. Another thing is that I called room service to ask for ice, they said they could not provide this as room service, I would have to go down to collect it. I suspect this was because it was free...regardless, for a 5 start I would have expected better customer service.

Great location in a quiet corner of the town but really close to both the centre and beach. Green premises, lots of interesting knick-knacks spread across the hallways. We got a free suite upgrade which was a great bonus.

The bathroom in our suite was "integrated" into the bedroom - meaning it was separated by a glass wall and no door. Additionally, there was no separate light switch for the toilet (that had a door, luckily) so you had to illuminate the whole bedroom to go to the toilet at night.