We haved room with the sea view and the sea view was amazing! We also have half board and all food was delicious. Every dinner haved different theme, so the food was different every evening. Staff was complement and very helpful. Hotel was clean and direction was great, end or start on the platja de la palma. Car rent from the reception went also great and we get our car just from the hotel parking lot when we left it too.

Any drinks not includes on dinner, not even water.

The whole experience at El Cid was great. Friendly and helpful staff, fantastic sea view room with balcony with the option for daily room cleaning, the food options at dinner were great and the drinks were reasonably priced too. We stayed at the end of October which was the perfect level of busy/quiet in the hotel and resort in general with great weather.

Perfect location directly on the beach, nice view from "seaview" room, perfect bus connection to the Palma city centre, bike rental offices and bike storage room right in the hotel, many bars and restaurants nearby.

The wellness area is relatively modest, the sauna and turkish bath are intended for couples at most and must be booked in advance, the indoor pool is also relatively small and not too warm. But fitness area look very good.

I recently stayed at THB El Cid during my vacation in Palma de Mallorca and had a good experience. The location of the hotel is very nice, situated just a few steps away from the beach and surrounded by several restaurants and shops. The room itself is spacious, clean, with all the necessary amenities. One of the things I loved most about was the beautiful view to the Mediterranean, even if it was a lateral room. I bet the ones that are in front of the sea get a stunning sea view. In addition, the pool area was beautiful, with plenty of sun loungers and umbrellas for shade and overlooking the sea. Overall, I recommend THB El Cid to anyone visiting Palma de Mallorca.

I really enjoyed how organized and clean everything was. The hotel had a relaxing vibe, and it was great to have both quiet areas and evening entertainment like live music. The location was perfect for exploring and also for just relaxing by the pool. The service felt personal and welcoming, which made our stay even more enjoyable. I really liked the amazing sea view from our room, the variety of food at dinner, and the friendly staff — especially Beatriz at the reception.

Drinks during dinner were not included, even soft drinks or water had to be paid for.

Staff were so friendly and the lady at reception could not have been nicer or more helpful. Food at the buffet for breakfast and dinner was fab, really good value for money and lots of choice. Lovely sitting by the pool area looking out to sea with a cocktail for a bit of winter sun escape. Lovely little town, easy to get to from the airport. Only downside for us was the indoor pool was freezing and you have to pre book the saunas and steam so we didn’t get to use them. Lovely room, lovely balcony and view and would def go back.

Just that the indoor pool was too cold and not just being able to use the sauna and steam room.

It was out first experience in this hotel , I would to tell it was one of the best experiences during our vocation. Location of the hotel is absolutely amazing front of the beach. Staff are friendly and helpful. Very clean and amazing breakfast buffet and dinner buffet as well . Food fresh and always tasty. Cocktails at the bar are delicious. We can rate this experience 10 from 10.

Everything was perfect. Only one thing it could be nice to provide sorbet during breakfast as well not only for dinner. Because of for dinner there are plainly amazing desserts 🍨

Staff were great in particular Beatriz who was efficient,friendly, knowledgeable and with a sense of humour. The buffet was good, very varied with a different theme every night. Amazing breakfast buffet. Fabulous sea views and location,close to airport and town. Lovely room and bathroom. Tea and coffee making facilities and fridge. Large balcony. Bar with entertainment. A bonus was plenty of tv channels including a wide range of English channels which is exceptional.

Nothing to dislike. Except not being able to book for longer because they are so busy.

2nd visit here and love the hotel. Great pool area and restaurant and we had a really lovely room overlooking the sea and pool.

We purchased a bottle of water from the adjacent shop And asked the bar staff for a pool glass (plastic) with ice but they refused on account of the water was not purchased at the bar. I just thought this was a bit mean especially as temperatures were soaring! We also spent a lot of money behind the bar so it really wouldn’t have dented their bar profit from us!!

Had a fantastic stay at the hotel! The staff were incredibly friendly and attentive, making us feel very welcome. The rooms were comfortable, spotless, and well-maintained. Breakfast was also great, with a good variety of options. Highly recommend!

Everything was perfect—no issues at all. The service, amenities, and overall experience were all up to standard.