The breakfast and dinner were amazing. The hotel is close to the city center, it took 25 mins for us. Also Natalia is very friendly and helpful all the time, thanks for all

The bed was not one queen size bed but two twin beds, and it was slipping time to time. No issues other than this small one

From the minute we arrived to the minute we left there was nothing we could fault this hotel about. We had a total of 3 rooms split over 2 different floors, all rooms were very clean with great bathrooms and really comfortable beds. As an added bonus, we all had bottled water and some snacks provided. The breakfast buffet at the Helios has got to be one of the best I've ever seen, from a great selection of continental meats, cheeses and breads through the hot bacon, sausages, eggs cooked fresh and all the trimmings. Pancakes and cereals were available along with yogurts, muesli and honey, there was something for everyone. We're coming back if only for the breakfast! We arrived late evening so we ate at the pizza / Indian restaurant just over the road - great pizzas and cold beers. After seeing the Indian dishes being served, we wished we'd ordered those.

The only downside we could find was having to leave.

We spent our honeymoon at the Helios Hotel. It was amazing, we truly relaxed and recharged and very much enjoyed our stay. The hotel is modern and very well maintained. The room was clean, spacious and had a very comfortable bed. We were pleasantly surprised by the personalized message that was left for us in the room, along with a gift. The best thing were the employees; absolutely everybody was polite and helpful. The host Natalia was super friendly, remembered our names, always checking if we had everything we needed. She and her colleagues did their best to make us feel welcome and comfortable. The food was amazing. So much choice, and everything delicious and fresh. They even have live music during dinner. The chefs and restaurant staff are fast, efficient; really all praise for the whole team. The indoor spa and pool area is lovely and perfect for relaxation. The location of the hotel is great, very close to the seaside, restaurants and bars. Will definitely recommend and we are looking forward to our next stay at Helios. :)

I recently had the pleasure of staying at the magnificent Helios Mallorca Hotel, and I must say, it was an absolutely amazing experience from start to finish. This review cannot possibly do justice to the exceptional level of service, the remarkable staff, and the mouthwatering culinary delights that awaited me during my stay. From the moment I arrived, the staff at Helios Mallorca Hotel went above and beyond to ensure that my stay was nothing short of extraordinary. Their warm and friendly demeanor made me feel right at home, and they were always available to assist with any queries or requests I had. Now, let's talk about the food! The gastronomic experience at Helios Mallorca Hotel was truly a feast for the senses. The variety and quality of the dishes exceeded my expectations. The breakfast buffet was a delightful way to start each day, offering a wide array of freshly baked goods, delicious fruits, and a selection of hot and cold options to cater to every palate. What truly left me speechless, however, were the desserts. Oh, those desserts! I can't even begin to describe the sheer perfection of each sweet creation. Every bite was a heavenly indulgence, and I found myself dreaming about them long after my stay. The accommodations themselves were nothing short of exceptional. The room was spacious, comfortable, and beautifully decorated. In conclusion, my stay at Helios Mallorca Hotel & Apartments was an unforgettable experience, thanks in large part to the exceptional service provided by Maria, Cristina, Guillermo, Cecilia, Salah, Pilar, Xisca, Fatima, Izan, Cristian, Nat, Aina, Aurelie, Marina, Felipe, Leti, and the entire staff. Their dedication and professionalism created a warm and welcoming atmosphere that made me feel like a valued guest. I wholeheartedly recommend Helios Mallorca Hotel & Apartments and can't wait to return for another extraordinary stay.

The breakfast and dinner were amazing, plenty of healthy choices on all meals. The staff were so friendly and couldnt do enough. Ive never been somewhere where they are cleaning and clearing away all the time. I love the fact that no one is allowed to put their towels down and save beds and if they have been there too long they are removed. More hotels need to follow this. Excellent hotel and will certainly be returning. Thank you to the reception team for sorting a wheelchair out for my mum.

Hotel is located just a block from the beach, where you will find planty of bars, restauranrs an shops. Appartments are situated in an dislocated building opposite the main hotel building and have a nice view of the pool.

Hotel has a very strict sunbed policy. If you leave your sunbed for more than half an hour (be it lunch in the hotel restaurant, swimming on the beach or a nap in the room) they will take your towells and all the personal stuff and take ithem to the receptions. Lots of guests found that rather invasive!

At first I wasn't really expecting anything above my imagination when I booked the hotel 1 month ago it was just a random book, but when I actually arrived I could say 11/10 above my expectation will stay here again. And actually I don't really want to give too much praise to the hotel since I afraid you will raise price or become too good for me. So maybe 9/10 Incase you get too popular. Service: I was impressed by the professional service from the hotel especially the front desk and I think Felipe and Leticia who send me useful information in bookings. Very assuring. Breakfast: probably the best I have seen in this range of price according to my experience of stay in Rome, Barcelona and other tourist cities, amazing. Room: I was allocated with a room with a view of the swimming pool and a balcony towards the sun I felt very good, quite and comfortable. I have to mention the mattress and the quilt is the best of all the hotels I have stayed. Very comfortable. Others: we only stayed for 1 night and we stored our luggage in the luggage room (you have a special room for luggage and keeps in a cool temperature which is very good) , and could only open by the key I feel very secured.

Everything is good and professional, only 2 minor suggestions: 1. I remember reception told me breakfast start at 7:45 but when I reach there at that time it was already many customers, so the breakfast actually start earlier? 2. It would be better if the room has a kettle to boil hot water just a personal suggestion.

We arrived early and our room wasn't ready yet, so we had to wait a few hours but it was okay as the hotel allowed us to use their luggage room to keep our things in whilst we went out. The hotel is around a 2 minute walk from the beachfront, where there are lots of restaurants, shops and bars. All of the facilities were open and clean, the hotel is very modern and must have recently been through a refurbishment as it was very nice indeed, including the room. We were able to use the pool in the spa for free, as well as the outdoor pool. Table tennis and mini golf are basically free to use any time of day, only a 10 euro deposit is required which is returned when you give equipment back. The staff were really friendly and happy to help when we needed it. The hotel is in a brilliant location also, we were able to get into Palma for 2 euros each (single ticket) on the number 25 bus from the stop just behind the hotel. There is also the A1 bus which will take you to and from the airport for 5 euros per person, per way, which was very convenient. We walked to the hotel from the airport which only took 40 minutes, and got the bus from the hotel to the airport which took around 10 minutes so there are options. We had a brilliant time! thankyou

Room was very clean and the view from the balcony was also great. Breakfast was just amazing, always freshly cocked food and the amount of different food provided was excellent. Location is good you can see the sea from the balcony and the sea is less than a minute walk from the hotel. The bike rooms in the basement were great!

Amazing location Recomend half board; food is amazing on breakfast and dinner Nice pool and room is also very good Reception helps as much as possible to make the stay pleasant

the maids have a strange behaviour; sometimes they do not do their work (forgot to replace towels left on the floor - maids quality must improve) and if you ask help to the recepcion, small strange things start happen the next days like for leaving the air conditioned off, forgot to add toilet paper or toiletries, etc