All up to expectations and mainly favourable. Breakfast was good and full of choice.

The bar and cafeteria were functional, but these areas lacked any ambiance. The comfort, the decor and the food were lacking and all had the appeal of Noia bus station. More thought needs to be given to the needs of guests seeking a comfortable and welcoming environment at the end of the day. A beer or a glass of wine before supper should be taken in a relaxing and pleasing area, not in an area that has no charm or character. A waste of its potential, it needs a re-design. However the staff were very willing, helpful and, despite the surroundings, very cheerful.

The outdoor space was a big plus. It’s rare to find a garden/patio area that’s so well-kept and usable.

I liked the property overall, but one thing I didn’t appreciate was that the pool wasn’t open. It would have been helpful if that had been communicated in advance, as it was something I was really looking forward to enjoy.

Excellent hotel, great facilities. Too bad the pool was closed and the location is a little bit away from downtown Ourense, but it ends up beeing more quiet, so all an all not so bad.

The distance from the city center and the unavailable amenities. The EV charger was not available when we arrived, but later was told that they did have an unlock card. And also the swimming pool.

What I liked best was the staff and how friendly they were! The room was clean and spacious, and as the hotel was overbooked they gave us a superior room.

The vent wasn't always working so the smell from other bathrooms traveled to our bathroom, that was the only thing I disliked in the hotel.

Nice pool, nice size

Overall does not really feel like 4 stars, more like 3+. Not luxury enough, dinner deserts same as brrakfast, etc. Not enough chairs around the pool, maybe 20?

The room was spacious, and the breakfast was fine. The staff was nice and efficient. The Wifi didn’t work but the lady at the reception helped to solve the problem. The garden in front of the hotel looked beautiful and the parking spot was shaded. But in high season there aren’t enough places in the shade, I guess.

It ‘s pretty far from Ourense, but that’s what you choose for.

Room is large, with balcony, clean, good size bathroom and free breakfast, which was very nice. highly recommended, plus secure parking for cars and motorcycles for 10 euro. 5 minute stroll to main town and bars/ restaurants.

nothing.

The room was clean and very quiet, the staff were very nice, the breakfast room was bright and spacious and there was a wide range of food to choose from. There were plenty of parking spaces.

The bed was a bit hard and I would have preferred a modern shower instead of a bath with shower attachment.

Great value hotel, the room was spacious, clean and very comfortable. There was a big parking lot useful for our road trip. Friendly staff.

...

A very big room (triple) with a king size bed and a sofa bed located in different spaces. Room had a bottle complimentary water. All kind of amenities (from toothbrush to shaving foam, or sleepers). there were hand wash gel, body cream, shampoo, conditioner and shower gel. no waiting time at reception.

complimentary water and amenities were for 2 (not for 3). Toilet didn’t have a brush. the credit card reader didn’t work with my usual card (not their fault, but the bank’s)