Great location overlooking the river estuary, castle, church and mountains. Excellent check in and departure. An asset to the hotel is Diego (Viego?) on the reception desk. He was an outstanding member of hotel staff during a tour consisting of 11 hotels. He was exceptional for his warm welcome, his helpful and friendly manner and general demeanour. The management of this hotel should make sure he is commended. He is a definite asset. Paid extra for a superior room, well worth it in terms of comfort and size.

The restaurant area was a bit functional and the menu restrictive so no incentive to eat there.

Location was great, the room spacious with large shower and a good breakfast. We arrived early to leave our bags, but as the room was ready they let us check in 2 hours early. The bed was very comfortable and room service food was good.

There was no fan in the bathroon, so a lot of moisture. The outside shutter blind wouldn't lower, so first night lots of light and not much privacy from neighbours.

I stayed only one night but the experience was great. The hotel is very nice, the staff were helpful. I could leave my luggage in the reception already in the morning, before the check-in time. The room was smaller but comfortable. The bathroom was extremely small. The biggest surprise was that there is a washing machine and the dryer available for the guests, you use coins. The food in the restaurant was also good, I had octopus for dinner.

I don’t have any negative experience.

On arrival the hotel had lost our booking.com reservation and didn't have the room we booked available. However they were very apologetic and they did everything possible sort an alternative. They made up for the problem and resolved the situation to our satisfaction. We left as happy customers. We enjoyed a lovely drink on the sun terrace. The breakfast was the best we had on the Camino and gave a welcome boost to our day walking.

The room was just fine and comfortable enough. Our room didn't really have a view other that that of the building next door. With it being in June and in the off season, we didn't eat at the restaurant but did have drinks at the bar and breakfast the next morning. Both were great and good value.

The room was very bright due to the location of a street light and needing to keep the windows open. There was no A/C but with the fan in the room and the cool weather it wasn't uncomfortable. This is the normal in Europe but just something to be aware of.

It’s a well run and well maintained hotel. Staff were courteous, effective and professional. Our room was spectacular - an upper floor suite with terrace and city and river views. We enjoyed relaxing there in the afternoon sun. Public spaces are also nice. We appreciated the pleasant bar with the French Open on all screens. Great location for touring the old town and for the Camino.

Large tour groups can delay service but it’s not a big problem.

very attentive and helpful staff ... very clean ... good located …

a bit old-fashioned in style ... the shower wasnt really working … unfortunately we only had skylights so we could only see the sky ... that was ok for an overnight stay but I wouldn't want to have something like that for longer ...

The location of the hotel was convenient to shops and restaurants. It was also a short walk to bus station. The bed was super comfy. The breakfast was of very high standard and there was copious amounts.

The evening menu was a bit limited.

This was a great stop on our Camino. It’s a very short walk into town and restaurants. The staff were warm and welcoming, and our room had a gorgeous view of the harbor. As pilgrims, the washer and dryer available to do clothes..with soap already premeasured was a huge gift!

Staff views location room

The toilet paper was terrible that was in the bedroom . When coach parties arrived the wonderful staff found it difficult to cope we were well over an hour waiting to be served on one occasion .