This was my first ever trip to Ibiza and I came for a short break with my mum for my 60th birthday and you made it very special indeed. The hotel was just stunning on every level and every one of the staff we interacted with was absolutely brilliant from the moment we arrived to the day we left. They made our trip perfect! The wonderful Guest Relations Manager Angel along with the fabulous Pablo, Martin, Frederica, Leonora, Tamara and Paula were a joy to meet and they had arranged for me to have a special birthday drink, a photo, a delicious cake and hand written message …. Well, I was totally thrilled. I’ve never experienced this on my birthday in a hotel ever - just WOW! All these people made my trip impeccable; they were genuinely the most helpful, happy, delightful and joyous people I’ve ever had the pleasure to meet in a hotel. Thank you all so much. As for the hotel itself, location wise it’s great being right next to the beach, town and ferry stop. The hotel is being refurbished to a very high standard, the design and decor is sublime so well done to the designers. We had breakfast included in our stay and that was delicious, plentiful with lots of choices. Again, all the breakfast team were delightful too. Many had been there for a long time especially Carol who had been with the hotel 30 years and still retains that sparkle and joy for her job, that was wonderful to see. As you can tell, my expectations for this hotel were by far exceeded, so we’ll done to the Hyde and Mondrian, your team are superb there. As a direct result, I have joined your Dis-Loyalty scheme and have already booked my next trip to your 25hours hotel in Florence on the back of my stay at the Mondrian. I’ll be back to Cala Llonga next year for sure

Maybe some cava and sparkling water at breakfast but that is not an issue whatsoever really. There’s still work in progress and this hotel will shine brightly when it’s all finished. It will be by far the best in Cala Llonga and beyond.

The design, all the furnishings, the amazing sea views, the very comfortable bed and how close it was to Cala Llonga town.

It would have been good to have a vanity kit in the bathroom and more water coolers placed around the building.

Gorgeous setting and views, rooms were new and well laid out and gorgeous decor. Loved the sliders and robes in the room, breakfast buffet 10/10. Good quality room service. Brilliant location with easy access to the beach and ferry to formentera.

Food seemed over priced around the pool so we didn’t bother eating there other than breakfast.

Everything was perfect

- The hotel was lovely and spacious and the social areas were a real bonus. We particularly liked the addition of a DJ in the evening to provide background music - Great breakfast included with our room rate; lots of variety and all very fresh - Very impressed with the up to date equipment in the gym area - Lovely pools and a good selection to choose from - the location was excellent; literally a stone's throw from the beautiful beach of Cala Llonga

- the room was a little compact - the bed was a little too soft (obviously it is my personal preference to have a firmer bed) - the adjustable shower head did not stay in place - the fridge was not cold enough, it barely kept our water chilled - one of the evening bar staff in Cuyo - Roberto - could not have been less welcoming; he was bordering on being rude :(

Dear Hyde Ibiza Team, I just wanted to take a moment to say thank you for what was truly a magical stay. The energy, the atmosphere, and every single member of your team made this one of the best experiences I've had in a long time. Everyone was so welcoming and helpful — we’ll definitely be back! This was a 20/10 stay. We truly loved everything else and can’t wait to return. Thank you again for the unforgettable experience — Hyde really is something special.

I wanted to share one piece of honest feedback that stood out during our visit: the massages. I had booked the Lower Body Massage for Runners, expecting a focused and deep release treatment tailored for athletes. Unfortunately, it felt far too soft and lacked the depth or attention I was hoping for — it didn’t cover my full legs or provide the type of recovery I genuinely needed. The therapist was kind and lovely, but had I known what the treatment entailed, I would have chosen differently. Similarly, my friend booked a Head and Neck Massage, and the neck portion was not even included — which was especially disappointing, as she had been really looking forward to it.

Hotel is in a nice location if you're looking for a quiet relatively quiet stay in ibiza. The rooms were very comfortable especially if an early night is needed. Pool area is really nice and there's easy access to the beach.

Paying the deposit up front as I didnt have a credit card. €20 per day parking feels harsh, but they do pre warn and there is free parking in the town of cala llonga anyway. The shower also took ages to warm up sometimes or other times it was inconsistent. The larger shower head was leaking from the side, but in fairness, I didnt complain so maybe they would have done something if I did

Gorgeous hotel. Pools are beautiful, and sunbeds are perfect for couples. Staff are extremely helpful and friendly. Rooms are kept to a very high standard. Great location. If you want to switch off from the world, this is the location

Pool bar food is ridiculous priced (example Club Sandwich is €22 and prices rise from here), but I presume it all depends on your budget. Watch out for guests: You will have the usual tourist charge added at check in (€4.40 per person per day). This is unavoidable as it's a government charge. You will also be asked to pay\hold on your card €100 per day of your stay ( 7 day stay is €700 held/blocked on your card). Just be aware of these charges, and to be clear, I would absolutely stay here again and pay the charges. Money return on check out.

Location was great, you can get a ferry straight to Formentera from the hotel which is super handy. The staff were wonderful and the restaurants and cocktails were so yummy! Cuyo (their Mexican restaurant) was really delicious and fresh.

The only faults we have are the shower (the water goes warm then cold) and the music by the pool on Saturday was really loud and playing popular and cheesy music such as Sia as opposed to Balearic music which is more relaxing and calming while you’re relaxing by the pool.

The swimming pool and the beach. The breakfast.

The number of standard sunbeds (included ones) was not enough. We were not informed about the deposit issue before our arrival. It should have been better to learn it beforehand to be prepared financially. 100 euros sound too much for one night and our bank accounts may not have been available to afford that amount of money. Google reviews about thefts made us concerned. Luckily our properties were not stolen, but we were worried to leave our stuff inside the room. This issue might prevent us from staying here again although we liked the most of the things.