Perfect for our stop over. They had a secure room for our bikes. The staff were freindly and cannot fault the hotel. Didn't have the breakfast but looked really nice. Left a battery for our 360 camera in the room and they were on it straight away. Has a phone call from them then an email with our options for repatriation! Thank you team!

Nothing.

It’s a little gem hidden away

No human being manning the reception we found it difficult to talk to a machine

Staff were very friendly. The location was very good and the rooms were very clean.

Nothing

Lovely room and comfortable beds

Nothing notable

The hotel itself was lovely, centrally located with lovely rooms

Check in was awful. Virtual check in with key card for the room not available and the code meant to open the front door not working. Asked to just ring the bell to get in - it took an age to be answered so not ideal especially when travelling with a dog who needed out and in

Good Nespresso coffee machine. Remote staff was efficient at check in.

Manned reception is only 7:00 AM to 11:00 PM. Virtual reception available 24 hours a day. Our washroom/toilet trash bin was left full of the previous guests' filthy stuff. Remote staff did not offer another room and this sanitary failure left its mark on everything. We were simply too tired to look for another hotel. One side of the bed had no bedside closet and no electric socket - very uncomfortable. The safe was buried deep in a shelf and could not be used. The minibar did not cool. To top it off - a poor cold buffet.

Booked a non-smoking room as I was staying with my children, but we were given a room that smelled strongly of cigarette or cigar smoke-similar to a cigar bar. When I brought this to the attention of the hotel staff, they were unable to offer any assistance or resolution.