The property was clean and spacious

When we arrived the entrance was locked and after speaking to someone through the code pad a man arrived to let us in and register us at reception. We appeared to be the only guests in what was quite a large hotel, and the reception was unmanned throughout our stay. The water in the shower was cold both on arrival and the next morning. The breakfast was served by a very pleasant woman, but we were obviously the only people there.

Location, cleanliness,friendly. Would off been nice if we could have communicated a little more. The lady that served the breakfast and cleaned our room was lovely and she worked very hard. We loved the fact that it had a pool .

Repetitive breakfast. As we stayed for 8 nights .

Absolutely great hotel. We arrived early and were able to check in right away. The room is bigger than expected with a huge bed as well. Interior of the hotel and room was very pretty and authentic, lovely. Bathroom also was big and clean, with everything necessary. The pool outside is well maintained and pretty among the flowers in the garden. There are plenty of sunbeds and parasols for a relaxing day by the pool. We were lucky to be the only guests in the afternoon so we could enjoy the pool by ourselves. Parking is readily available for free right in front of the hotel. Location is a little bit outside of the Old Town of Olite. Walking 5-7 minutes.

Nothing.

Excellent, well-trained staff - a credit to their management. A relaxed and helpful atmosphere on arrival. An excellent room with superior furniture and fittings.

The only disappointment was the restaurant at El Juglar was closed, and we were directed to the restaurant at the sister hotel in Olite, the Merindad. The food was OK when it finally arrived after 90 mins but the waitress here was hopeless. She forgot about us, then brought French instead of English menus, then got the order wrong and also failed to bring our drinks with the food - they only arrived with the last mouthful. This cheerful but clueless lady is clearly in the wrong job! It could have been a spectacular success at El Juglar, but we'll never know.

Motorcycle friendly accomodation within easy walking distance of the old town of Olite. Large, well equiped, air conditioned room and swimming pool. Staff allowed me to park my motorcycle inside the grounds which was very important to me. Would definitely stay here again.

The hotel is nice and the location is great. The pool is refreshing. The dinner at the tarasse is great.

There is something with the ambience that made me feel like an uneantes quest.

The place was very nice! We took the jacuzzi and it was perfect. In the pictures it looked smaller or even like an older place but we were amazed because it is more “modern” than in the pictures.

The room was really hot and we couldn’t lower it

Close proximity to Palace of Olite Small hotel with friendly welcoming staff Our room had sloping ceiling in bathroom so access a little difficult

See above

Spa bath was nice and the location. Olite is a beautiful medieval town.

One side of the bed was in the eaves so you had to crawl out of bed at night. The room should be redsigned as it is big enough to avoid this. The property is expensive compared to the parador in the centre of town.

Beautiful hotel with a nice swimming pool. Large comfortable rooms and excellent location at walking distance of the old town of Olite.