Friendly and helpful staff. Rooms were spotless and smelled very nice. Rooms were very spacious and beautifully decorated. Bathroom was equally spacious and shower was very good. Large bath towels were also a very nice touch. Bed was very comfortable with a nice medium hard mattresses. There were some noisy people in the lobby after midnight, but that was easily fixed with a good pair of earplugs. Something to be expected from old historic buildings. Breakfast was amazing! A great selection of international and local Spanish favorites with good coffee and fresh juices. Parking was secure and the hotel reception clearly explained how it worked. I wish we had more time here, but will definitely choose this hotel for future visits.

Breakfast is extra for €10 and was a very good continental breakfast, I would prefer to have gone to a little individual tapas but in natural fact there weren’t many open in the old Ward city until gone 10 in the morning so it’s probably the best option and it was good quality. The parking there’s some at the hotel and some at nearby parking space and you paid the same for both the hotel was very good arranging to get you somewhere to drop your bags off and then park your car in the local multistorey car park, which was only about five minutes or so walk. As majority of the hotels in the Ward area are within the walls, where you’d have to track your suitcases up this is probably a very good option. The hotel is situated just outside literally the walls and works very well for walking around the city . Nice staff very well, put together nothing for me to say against it at all, although to Leo is a little more expensive than southern Spain, which is where we’d come from. I suppose it’s expected as it’s so close to Madrid, and this was quite a good compromise pricewise .

Strategic located in old town Toledo, one of the gate of old city wall could be seen from the room's window and the mezquita is located directly behind the hotel. Room is nicely renovated old building with visible wooden beams on the ceiling giving a nice atmopshere of staying in an old building. What i like the most were the windows opening to balcony where you could go out and get a view of street below and nice sunrise view. Breakfast was great, lots of selection by paying extra Euro 8/pax, which is a good value. Taxi ride from Toledo train station is only 5-10 minutes away...

Nothing that would make us repeat our stay in this hotel, but it was not clear why every guest needs to sign a form during check in, while in hotels it was enough that one of us sign a form during check in.

Some of the desk staff were very nice, but one person was pretty abrupt and unfriendly. AC and internet worked well and breakfast was good. Rooms and hotel were clean.

Our room faced a very busy street and although the view was very nice, we could not leave windows opened due to noise and privacy. Parking was a challenge and we had to drive to a parking facility the was not easy to get to. The beds were on rollers and moved around during the night.

We loved the staff in reception, they were very helpful, we asked them about a museum and they gave me a lot of useful information. Really nice people.

The roof in the room was very low but it wasn't a big problem. The bathroom a good size. We didn't like the options for breakfast because we just wanted coffee and a toast rather than a big breakfast so we found an alternative outside the hotel.

The room was beautiful, the bed was comfortable, and the shower was amazing. Love that the toiletries provided were vegan, as well!

My one complaint has to do with the soundproofing in the room, particularly the door. Our room was right next to the elevator and stairs, so there was quite a bit of traffic, and we heard it all. Also, as we were there over the weekend, we heard it at all hours of the night.

We had a triple room for 2 nights. At the entrance of the city, about 12min walk from the bus station. The people at the reception were really nice and helped us getting to Toledo view point Mirador Dell Valle using L71 bus. There's a lift and we had the top floor, each floor has something special between the rooms at the halls. We got the room with ceiling going sideways, not sure how to call it but it felt amazing (Don't hit your head!). Cute view from the room too.

Staff was very friendly. Breakfast was fantastic (we usually head out for breakfast but there were so many options here we stayed). Parking was available however it was a bit hard to park to get the parking info when we arrived. Location was good except for there weren't many Restaurants nearby - we did find one and a bar nearby that we enjoyed.

We had a top floor room and ceilings were very low - we were worried we would stand up from bed and hit our heads so if you are tall take a room on a lower floor

We had a small room in the second floor, it was ok since we were there for one night. The location is very central, and the access to the parking convenient. A value for money choice.

The room was really hot even during the night hours, which made it difficult for us to sleep. There was no obvious way to fix this on our own.To be fair, we didn't communicate this to the reception.

This place is amazing! The location in front of the old town gate is truly exceptional. I knew it was in the old town, but it was even more central and convenient for our visit. Our room had a very interesting solution - a separate staircase led up, where there was an extra bed for our son. The interior and lighting of the room was really beautiful. This is a hotel that will really be remembered!

The breakfast area was very small and you had to book in advance. If we went there 5 minutes earlier, there was no place for us and we had to wait until the other diners left. The funny system was with cutlery - each person was brought a separate set. There were also private tongs to pick up food. Everyone was confused first how to take food if there are no tongs available. Some raised cheese slices and egg with their hand.