Hotel staff and facilities were very good. We had a very late night check-in and early morning check-out so didn't check the hotel or use facilities much. Beds were comfortable so had a good night sleep with little kids. Hot water was available and good.

Staff had trouble finding the changes I made with occupancy through booking.com had to show proof on my phone of the communication and acceptance . Seems like some information is not flowing through from booking. Com to hotel I was advised by staff.

Either the hotel has meanwhile improved or others were just unlucky, but we didn’t experience any of the negative aspects mentioned in the comments. We had a brand new refurbished and very clean room with touch screens, air-con was working perfectly. The pool is very clean, we spent several hours in there. Breakfast buffet has a large choice (both western and Sri Lanka) with great quality. We also went for the diner buffet, wich also offered excellent food at a reasonable price (6000 rupies for two persons except drinks). The hotel lies in walking distance from the train station on a main road, but our room headed to the inner court with the swimming pool and we could not hear any traffic. I can’t say anything about the TV program as I’m not staying in hotels to watch TV.

Rates a little bit too high

I had a pleasant one-night stay at Kandyan Reach Hotel. The room was clean and comfortable, and the staff was welcoming and attentive. The food was delicious, and the service was excellent. Overall, a great experience. Higly recommend!

Very nice Staff, very helpful. Closer to hospital for any emergency. Right in front of a boutique where you can buy any item as gifts. Being a sri lankan, I recommend to any expatriate to patronise.

Being closer to all important places, very courteous staff

Nice hotel conveniently located a short distance from the city. Amazing and helpful staff especially the young lady on reception. Clean and very comfortable. Good value for money. Food in the resteraunt was excellent Highly recommended. THANK YOU

I liked that the property was a bit out of town and the large bedrooms. Pool was large and mostly had it to myself

Washing and ironing cost quite a bit. But was necessary for the end of my trip as I was moving countries

The food is very delicious .room is very clean and comfortable .staff are very friendly The location is convenient because you can quickly go to places like Kandy, Pinnawala, and Dambulla from here.

Pool & facilities great. Food great. Staff great.

Bathroom drainage for sink & shower needs urgent repair. Overflow when using. Small bar fridge not cool enough to store things Inside.

I only stayed one night, but they welcomed me very comfortably. The room was spacious and clean. The staff were friendly and answered all my questions.

Nathing

Perfectly located close to amenities. Rooms located away from all the hustle bustle and very Clara’s and spacious. Staff is caring and friendly. Great value for money.